Microsoft 365 Collaboration Services System Administrator

Responsibilities

• Administer Microsoft Teams, including tenant policy, Teams governance (ownership lifecycle, archival processes), compliance, and app ecosystem governance (approval gates, permission policies, audits).
• Support Microsoft Purview compliance functions across the M365 ecosystem, including eDiscovery and legal holds, Data Loss Prevention (DLP), retention labels and policies, audit log management, and data privacy requests (GDPR/SOX) spanning Exchange, SharePoint, Teams, and OneDrive content.
• Develop and maintain PowerShell scripts and automation for administrative tasks, reporting, health monitoring, bulk operations, and governance signals (e.g., owner attestation, guest recertification, OneDrive sync monitoring) across all M365 workloads.
• Support strategic enterprise projects including migrations, Exchange infrastructure upgrades, licensing support, Microsoft feature deprecation, and cross-workload lifecycle alignment (Teams ↔ SharePoint ↔ Exchange) for retention and eDiscovery.
• Required Qualifications
• A minimum of a bachelor's degree or relevant military experience at or above a U.S. E5 ranking or Canadian Petty Officer 2nd Class or Sergeant or 5 years of experience in lieu of a bachelor's degree.
• Minimum of 2 years of relevant experience administering Microsoft 365 services, with hands-on expertise in at least two of the following: Exchange Online/Server, SharePoint Online, Microsoft Teams, or OneDrive for Business. 5+ years preferred.
• Demonstrated proficiency in PowerShell scripting for M365 administration, including automation, bulk operations, reporting, and troubleshooting across Exchange, SharePoint, and Teams.
• Hands-on experience with Microsoft Entra ID (Azure AD) identity management, including role-based access control (RBAC), Privileged Identity Management (PIM), and conditional access policies.
• Schedule: Work overtime, weekends, and holidays as needed. This role participates in an on-call rotation for M365 incident response and supports scheduled maintenance windows for server patching and tenant-wide changes.
• A minimum requirement for this U.S

Benefits

Additional Information

At Dow, we believe in putting people first and we're passionate about delivering integrity, respect and safety to our customers, our employees and the planet. Our people are at the heart of our solutions. They reflect the communities we live in and the world where we do business. Their diversity is our strength. We're a community of relentless problem solvers that offers the daily opportunity to contribute with your perspective, transform industries and shape the future. Our purpose is simple - to deliver a sustainable future for the world through science and collaboration. If you're looking for a challenge and meaningful role, you're in the right place. About this role Dow has an exciting and rewarding opportunity for a Microsoft 365 Collaboration Services System Administrator located in Midland, MI or Houston, TX . In this role, you will serve as a key member of the ITS&S Collaboration Services team, providing Level 3-4 system administration across Dow's full Microsoft 365 platform - including Exchange Online and on-premises Exchange Server SE, SharePoint Online, OneDrive for Business, Microsoft Teams, and Microsoft Office 365 applications. Dow's M365 environment supports users globally and is mission-critical to virtually every Dow business functionand functions. You will provide solution consultation and engineering, drive security and compliance initiatives, support enterprise-scale and serve as a trusted technical advisor ensuring Dow's collaboration ecosystem is secure, compliant, and continuously improving.

Your Match

How well this role fits your profile.

Company Intel

What employees say

Worked at Dow? Share your experience