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Senior Events Associate

External
Access Destination Services logoAccess Destination · Indianapolis
Full-timeRemote3w ago
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About the role

The Senior Staffing Associate is responsible for staffing readiness across assigned markets, serving as the primary point of contact for workforce planning, staff scheduling, roster development, recruiting support, onboarding coordination, and staffing communications. This role partners closely with Directors of Events, Event Managers, Staffing Leadership, Talent & Culture, Recruiting, and Operations to ensure programs are staffed with reliable, qualified event professionals while proactively identifying coverage risks and workforce needs. The ideal candidate is highly organized, solutions-oriented, and comfortable balancing staffing strategy with hands-on execution in a fast-paced event environment.

Responsibilities

  • Staffing & Workforce Planning
  • Serve as the staffing owner for assigned South Central markets.
  • Build and maintain staffing plans based on program requirements and market needs.
  • Schedule and assign event staff and leads based on skills, availability, location, and experience.
  • Monitor staffing coverage and proactively address potential gaps.
  • Maintain strong knowledge of local staffing rosters, including top performers, lead talent, staffing restrictions, and market-specific considerations.
  • Partner with Event Managers and Directors of Events to align staffing plans with program needs.
  • Communicate staffing updates, confirmations, coverage concerns, and staffing-related information to event teams and staff.
  • Recruiting & Roster Development
  • Support recruiting efforts for assigned markets, including referrals, outreach, interview coordination, and candidate follow-up.
  • Identify markets requiring additional staffing support and assist with building roster depth.
  • Help move new hires through onboarding and into active event assignments.
  • Track engagement and deployment of newly hired staff to support retention and workforce growth.
  • Support development of lead-level event staff across assigned markets.
  • Build and maintain a reliable staffing bench capable of supporting future program growth.
  • Onboarding & Staff Support
  • Assist event staff through onboarding, training, and employment setup processes.
  • Partner with Talent & Culture regarding compliance documentation, onboarding requirements, and staff support needs.
  • Help ensure employee questions and concerns are routed appropriately and resolved in a timely manner.
  • Support staff communication and follow-up throughout the employment lifecycle.
  • Coordinate with internal teams regarding employee documentation, corrective actions, safety concerns, and offboarding needs.
  • Event Support & Market Development
  • Attend events as needed to evaluate staffing effectiveness and strengthen regional market knowledge.
  • Provide onsite support for high-profile, high-volume, new-market, or complex programs.
  • Assess staff performance and identify future lead opportunities.
  • Support field teams with staffing-related challenges and coverage needs.
  • Collaborate across territories when staffing support, staff travel, or cross-market coverage is required.
  • Evaluate market strengths and gaps to support future staffing strategies.
  • Administration & Documentation
  • Maintain accurate staffing records within company systems, including Ubeya, Asana, and Microsoft Office applications.
  • Document staff performance, lead potential, restrictions, and market-specific insights.
  • Support staffing-related reporting, audits, payroll coordination, and roster management activities.
  • Maintain clear documentation and handoff notes to ensure continuity across the staffing team.
  • Assist with KPI tracking and workforce planning initiatives as needed.
  • About Access
  • Access is a women-owned and women-led destination management company that collaborates with clients to design and execute corporate events and programs. Our expert teams are in coast-to-coast destinations, designing and producing ultimate experiences for our clients.
  • What Success Looks Like
  • Assigned markets have a dedicated staffing owner who proactively manages workforce readiness.
  • Programs are consistently staffed with qualified, reliable, and prepared event professionals.
  • Staffing gaps and coverage risks are identified early and addressed proactively.
  • Event Managers and Directors of Events receive clear staffing support and visibility into workforce plans.
  • Regional roster knowledge is documented, maintained, and leveraged effectively.
  • Recruiting needs are identified before staffing shortages impact operations.
  • New hires are onboarded efficiently and quickly deployed

Additional Information

Access Your Potential. Join us to create and deliver experiences that inspire people, spark connection, and bring imagination to life-while having a lot of fun doing it. The Senior Staffing Associate serves as the staffing owner for assigned South Central markets, ensuring Access has the workforce readiness, staff coverage, recruiting support, onboarding coordination, and roster depth necessary to successfully execute programs across the region.


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