Events Office Assistant
External
Nashvillezoo · Nashville, TNFull-timeOn-site1d ago
ExcelLeadershipREST
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Requirements
- Ability to work without direct supervision.
- Must be energetic, result and detail oriented, with strong organizational skills
- Excellent interpersonal skills with clients, guests and staff
- Must represent the Zoo in positive manner at all times
- Able to take full initiative in starting and completing tasks
- Must be proficient in Excel and Word
- Accurate and efficient, time management skills.
- Able and willing to work a non-standard work week, including nights and weekends and a flexible schedule.
- Excellent written and oral communication skills.
- Must possess a valid driver's license.
- Education/ Experience:
- High School graduate or equivalent.
- Bachelor's degree preferred but not required.
- 1+ year of customer service or event experience. Internships are accepted as experience.
- Physical Responsibilities:
- This is an outdoor position; applicants will work outside year-round in inclement weather conditions such as extreme high/low temperatures, snow and rain conditions.
- Stand, sit, or walk for an extended period of time or for an entire work shift. Applicants are required to hav
Benefits
At Nashville Zoo, we believe in taking care of our team just as well as we care for our animals. Full-time employees enjoy a robust benefits package designed to support your health, well-being, and future:Comprehensive healthcare coverage - including medical, dental, and vision plans to keep you and your family healthy.Employee Assistance Program (EAP) - confidential support services for mental, emotional, and financial well-being.401(k) retirement plan with company matching - helping you build a secure future while you make a meaningful impact today.Generous paid time off and sick leave - because rest and recovery are vital.Exclusive zoo perks - enjoy discounts on park experiences, retail, and food services, plus complimentary membership benefits.A collaborative and inclusive culture - be part of a diverse team where your voice matters, your growth is nurtured, and collaboration thrives across all departments.AZA - accredited facility - Nashville Zoo is committed to top-tier animal care, ethics and global conservation efforts.Basic Function and Responsibilities:Inputs, maintains and communicates the needs of the Zoo reservation calendarMaintains a prompt and professional flow of communication between the events team and both internal and external clientsServes as the Birthday Party Booking Agent by professionally contracting and relaying client needsTo include: prompt client communication, upselling tactics, contracting, and scheduling of inclusionsCommunicates birthday party needs and client information to Party Hosts for event execution and executes birthday party programming when necessaryServes as the primary for training and staffing of additional Party HostsCoordinates internal Zoo meetings and events to include tasks such as resource allocation of equipment and diagram creationMaintains and communicates monthly departmental calendars, task lists, and meeting agendasInventories and organizes "in office" event materials including birthday party program materials, Zoo linens, and general event materialsData input and processing of financial, ticketing, and contract paperworkGeneral office oversight including recording meeting notes, copying & filing, office supply orders, processing financial transactions, funneling inquiries from Zoo staff/general public to the appropriate Event Staff, and overall cleanliness/organization of the Events Office and storage.Entry level event duties such as: booking and scheduling of musicians, activation of enrichment activities, supervision of sponsorship days, etc.Provides the event team assistance with brainstorming, research and development, program description, and content creationProvides day-of event execution assistance for public or private event programming when neededOther duties as assigned.Health insuranceDental insuranceVision insurance401(k)Flexible schedule
Additional Information
Position: Events Office Assistant Position Type: Full Time Work Week: Typically Tuesday- Saturday. Nights, Sundays, and overtime occasionally necessary. Flexibility required. Department: Events Supervisor: Director of Events Nashville Zoo Mission: Nashville Zoo is dedicated to inspiring a culture of understanding and discovery of our natural world through conservation, innovation, and leadership. With a diverse collection of animals and a commitment to wildlife preservation, we provide engaging experiences for visitors of all ages.
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