Lead Application Engineer - Salesforce

Requirements

• Multi-Cloud & Functional Expertise: Experience implementing and extending Service Cloud (Omni-channel, Case Management), Sales Cloud, and Salesforce Voice / CTI.
• Frontend Development: Experience building reactive, accessible, and performant user interfaces that adhere to the Salesforce Lightning Design System (SLDS) using JS and LWCs.
• CI/CD & DevOps: Proficiency in enterprise release management, specifically using Copado for version control (Git-based), multi-environment deployment orchestration, and automated quality gates.
• Mentorship & Technical Leadership: Prior experience acting as a lead for a pod or team, including conducting rigorous code/configuration reviews, establishing coding standards, and mentoring junior/mid-level engineers.
• Certifications: Salesforce Certified Application Architect or System Architect; additional certifications in Platform Developer II, and AI-related credentials preferred.
• Job Summary
• Designs, develops, troubleshoots, and debugs moderately complex software applications for enhancements and new products. Performs coding, configuration, debugging, testing, and troubleshooting throughout the application development process.
• Major Tasks, Responsibilities, and Key Accountabilities
• Develops and documents technical design specifications to meet business needs identified through application requirements, user stories, support tickets, and test defects.
• Builds software enhancements through configuration and/or development to meet desired functionalities.
• Performs unit testing on application enhancements prior to moving coding and configuration through the quality assurance process.
• Develops and defines test plans and scripts for functional, performance, regression, and user acceptance testing.
• Analyzes applications for compliance with security protocols.
• Participates in incident management activities, including troubleshooting and performing after action reviews and tasks.
• Contributes to peer reviews in cross-functional application development activities.
• Nature and Scope
• Demonstrates skill in data analysis techniques by resolving missing/incomplete information and inconsistencies/anomalies in more complex research/data.
• Nature of work requires increasing independence; receives guidance only on unusual, complex problems or issues. Work review typically involves periodic review of output by a supervisor and/or direct customers of the process.
• May provide general guidance/direction to or train junior level support or professional personnel.
• Work Environment
• Located in a comfortable indoor area. Any unpleasant conditions would be infrequent and not objectionable.
• Most of the time is spent sitting in a comfortable position and there is frequent opportunity to move about. On rare occasions there may be a need to move or lift light articles.
• Typically requires overnight travel less than 10% of the time.
• Education and Experience
• Typically requires BS/BA in a related discipline. Generally 2-5 years of experience in a related field OR MS/MA and generally 2-4 years of experience in a related field. Certification is required in some areas.
• Our Goals for Diversity, Equity, and Inclusion
• We are committed to creating a culture that promotes equity, respect, and advocacy for every HD Supply associate. We value the diversity of our people.
• Equal Employment Opportunity
• HD Supply is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, nation

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