Business Analyst

Responsibilities

• Partner with business stakeholders to understand challenges, identify opportunities and define solutions that deliver measurable business value.
• Gather, analyse and document business, functional and data requirements through workshops, interviews and stakeholder engagement.
• Translate business requirements into clear user stories, process flows, functional specifications and solution recommendations for technical teams.
• Analyse business processes and identify opportunities for optimisation, simplification, automation and efficiency improvements.
• Use data and insights to support decision-making, understand business performance and validate proposed solutions.
• Collaborate with Product, Technology, Architecture and Delivery teams to ensure solutions meet business needs and align with enterprise standards.
• Facilitate stakeholder discussions, manage expectations and build strong partnerships across business and D&T teams.
• Support solution design, testing, implementation and change adoption activities, ensuring successful business outcomes.
• Create and maintain high-quality documentation, including business requirements, process maps, user stories, data definitions, impact assessments and operational procedures.
• Your profile
• Essential
• Demonstrated experience as a Business Analyst or similar role within Digital, Technology, Transformation or Change environments.
• Proven experience gathering, analysing and documenting business, functional and data requirements.
• Stakeholder management skills with the ability to build trusted partnerships across business and technology teams.
• Experience translating business needs into actionable requirements, user stories, process flows and solution recommendations.
• Strong analytical, problem-solving and critical-thinking capabilities.
• Experience identifying process improvement, optimisation and automation opportunities that drive business value.
• Experience working with data to support analysis, decision-making and business case development.
• Comfortable working in complex, matrixed and cross-functional environments.
• Experience creating and maintaining high-quality business analysis documentation.
• Preferred
• Experience working within Agile, Waterfall or hybrid delivery environments.
• Experience operating within enterprise governance, portfolio or change management frameworks.
• Exposure to regulated, operational or large-scale global organisations.
• Experience supporting technology implementation, process transformation or digitalisation initiatives.
• Understanding of business process modelling techniques and tools (e.g. BPMN, Visio, Lucidchart).
• Experience collaborating with third-party vendors, implementation partners or external suppliers.
• Knowledge of data analysis and reporting tools such as Power BI, Tableau, SQL or similar.
• Why Haleon?
• None of us should ever feel like we're standing still. At Haleon, we want you to feel supported, valued, and always progressing. Improving everyday health takes dedication, energy, and effort - so we reward your contribution with a benefits package that includes:
• Contract of employment
• Annual bonus that reflects performance
• Hybrid@Haleon our philosophy to hybrid work
• Private medical package (Medicover) with additional preventive healthcare services for employees and their eligible
• Multisport card or points on the Multicafeteria Benefits

Benefits

Additional Information

Welcome to Haleon. We're a purpose-driven, world-class consumer company putting everyday health in the hands of millions. In just three years since our launch, we've grown, evolved and are now entering an exciting new chapter - one filled with bold ambitions and enormous opportunity. Our trusted portfolio of brands - including Sensodyne®, Panadol®, Advil®, Voltaren®, Theraflu®, Otrivin®, and Centrum® - lead in resilient and growing categories. What sets us apart is our unique blend of deep human understanding and trusted science. Now it's time to fully realise the full potential of our business and our people. We do this through our Win as One strategy. It puts our purpose - to deliver better everyday health with humanity - at the heart of everything we do. It unites us, inspires us, and challenges us to be better every day, driven by our agile, performance-focused culture. Role overview The D&T Business Analyst is responsible for partnering with business stakeholders to identify opportunities, solve business challenges and drive process improvements through technology and data-driven solutions. Working closely with business teams, product owners, architects and engineering teams, the Business Analyst gathers and analyses requirements, translates business needs into clear functional and technical solutions, and ensures delivered capabilities create measurable business value. The role requires strong end-to-end thinking, stakeholder management and a continuous improvement mindset to optimise processes, enhance user experience and support strategic business objectives.

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