Governance & Operations Administration Specialist

Requirements

• U.S. citizenship required
• 1+ year of professional experience in administrative, operations, IT support, or a related role.
• Strong organizational and time management skills with the ability to manage multiple tasks and priorities simultaneously.
• Demonstrated ability to follow defined processes and maintain accurate, structured records and administrative or operations support roles.
• Strong attention to detail and commitment to accuracy in all work products.
• Strong written and verbal communication skills, with the ability to coordinate and follow up effectively with stakeholders.
• Strong organizational skills and proven ability to handle multiple tasks simultaneously
• Experience working with ticketing systems (e.g., Jira, ServiceNow) and documentation tools (e.g., Confluence, SharePoint, or similar).
• Ability to work independently within a structured environment while adhering to defined procedures and expectations.
• Ability to undergo and pass a stringent background check
• Must have reliable internet access to support remote/hybrid work
• Experience supporting governance, compliance, security operations, or technical operations teams.
• Familiarity with compliance frameworks such as NIST 800-53, FedRAMP, ISO 27001, or SOC 2.
• Experience with reporting, dashboards, or operational metrics tracking.
• Exposure to cloud-based or SaaS environments.

Additional Information

At some point in any digital investigation, an analyst needs to step beyond the perimeter and engage threats at the source. Authentic8 Silo places any type of digital analyst in region-specific, multi-application workspaces, securely and anonymously, anywhere across the globe. Target content can be captured, analyzed, and transformed in order to derive intelligence and support investigation requirements. All delivered in a cloud-native, multi-tenant platform. Compliance officers, mission managers, and administrators have their own specific audit and oversight requirements; to meet these needs, Silo also ensures compliance and appropriate use through class-leading policy enforcement and audit logging. Silo transforms how more than 750 of the world's most sophisticated organizations, from domestic and foreign government agencies to commercial entities across all sectors conduct their digital investigations. Authentic8 Core Values & Principles: Integrity: We apply our best efforts. We are honest with and accountable to others. Mission-Focused: We clearly define and communicate our goals and do not stray in the pursuit of our objective. Respect: We value and respect the ideas and experience our diverse backgrounds bring us. Positive consideration of differing viewpoints makes us stronger. We are collaborative: We recognize the best work is the product of teams. We must each be reliable and expect to rely on others. We are transparent: By operating with common information and understanding we ensure that we are aligned. We find innovative solutions: We seek innovative solutions not as a buzzword but as a means to solve difficult problems with zeal, efficiency and quality. We take ownership: We are responsible for our actions, our reputation and our business. Authentic8 offers competitive benefits, including medical, dental and vision, flexible PTO, a 401k program and stock options. It is the policy of Authentic8 to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law.

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