Senior Competitive & Market Insights Manager

About the role

The best competitive intelligence work doesn't just inform decisions; it shapes them. At Intapp , that means understanding the firms at the center of the world's most demanding professional work: legal, accounting, investment banking, consulting, and private capital. You'll design the architecture for how intelligence flows in, gets structured, and becomes a specific, audience-targeted recommendation that lands with the right team at the right moment. You won't be maintaining a system someone else built; you'll build the infrastructure, write the playbooks, run the analysis, and connect findings to business context, all in a single workflow, with AI-first tools as the foundation. If you're the kind of operator who sees the gap and builds the solution before being asked, this role was designed for you.

Responsibilities

• Define and own the strategy and technical architecture of the program. Design and maintain the full data infrastructure : ingestion, storage, enrichment, and analysis using AI-first tooling throughout.
• Lead cross-functional working sessions with subject matter experts to build data synthesis frameworks. Partner with internal SMEs across product, go-to-market, and industry practices to develop structured approaches for synthesizing disparate data sources into coherent, decision-ready intelligence.
• Set the standard for, and steward, program playbooks. Document repeatable workflows for sourcing, cleaning, structuring, and analyzing competitive and market data, so the program scales as scope grows.
• Leverage AI natively across the research cycle. Use AI tools for data collection, synthesis, pattern recognition, and distribution , not as a shortcut, but as the foundation of how the program operates .
• Advise and influence senior cross-functional stakeholders. Work closely with product management, go-to-market, corporate strategy, and executive teams to understand their intelligence needs and calibrate outputs accordingly.
• Develop prioritization and categorization frameworks. Build systems for ranking competitive intelligence by relevance, urgency, and intended audience, so the team always knows what to act on first.
• Mentor and uplevel the broader team. Share, advocate, and coach on the next-generation working model on intelligence tradecraft, AI-first methods, and translating signals into decisions.

Requirements

• Required
• 8+ years of experience in competitive intelligence, market research, data analytics, strategy, or a closely related field, including significant experience in B2B SaaS.
• Proven program ownership : you have run a function or workstream end-to-end, set its priorities, and been accountable for outcomes to senior leadership.
• Intellectual curiosity about competitive dynamics, market structure, and regulated industries.
• Genuine, practiced fluency with AI tools : you use large language models, AI-assisted research platforms, and automation tools as a natural part of your daily workflow.
• Demonstrated track record designing data pipelines, taxonomies, and analytical frameworks from scratch, and evolving them as scope grows.
• Executive-level, audience-aware communication : you can take a complex dataset and explain not just what it shows, but why it matters to a specific team and what they should do next.
• Sophisticated analytical capabilities : you have moved beyond descriptive statistics and can apply techniques like segmentation, trend modeling, or signal extraction to messy real-world data.
• Advanced data skills : comfortable with SQL, Python (pandas, NumPy, or similar), or equivalent tools. Able to design, clean, and query structured datasets independently.
• Preferred
• Familiarity with B2B SaaS, legal tech, fintech, private capital, or services software markets.
• Experience with competitive intelligence or voice-of-the-customer programs.
• Background in business intelligence, data visualization, or dashboard development.
• Experience building internal tools, automated workflows, or reporting infrastructure.
• Exposure to CRM data or go-to-market analytics (Salesforce, HubSpot, or equivalent).
• Bachelors Degree; MBA optional
• Why this role
• The firms Intapp serves in legal,

Benefits

Additional Information

Sr. Competitive & Market Insights Manager Location: Palo Alto, CA Office (Hybrid) ; or Remote in Pacific Time Zone or Mountain Time Zone, are possible.

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