Front Desk-Bilingual
External
Usagenesiscare · Plantation, FLPrepare for this interview
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Requirements
- Ability to maintain a cheerful, positive and respectful attitude
- Excellent organizational and interpersonal skills
- Good telephone, computer, and typing skills
- High School graduate or equivalent
- 1+ year experience as medical receptionist preferred, but not required
- Bilingual
- Minimum Physical Capabilities:
- In order to be able to perform normal duties as a Front Desk , the worker must be able to perform all of the following physical capabilities:
- Lifting up to 11 lbs occasionally floor to waist height, Frequent forward reaching, fine motor control (hand and arm)
- Sitting for up to 30mins at a time
- Occasional standing and walking
- Occasional bending and squatting
- Rare pushing and pulling to assist with a patient transfer
Benefits
Additional Information
At GenesisCare we want to hear from people who are as passionate as we are about innovation and working together to drive better life outcomes for patients around the world. Do your life's best work! In all of our centers, the first point of contact for our patients is the Front Desk Receptionist. As first impressions are lasting, it is imperative that our personnel portray patience, understanding, and professionalism. Your Key Responsibilities: Maintenance of patient's chart: Patient demographics Billing information Copy photo I.D. and insurance card Obtain necessary consent form signatures, including HIPAA policy Verification of Insurance Benefits: Benefits are confirmed through electronic or phone contact with the insurance provider for every patient encounter Eligibility and financial responsibility information must be communicated clearly to patients Benefit information is documented in the patient record Assist with Patient Collections: Daily chart prep will include identifying patient financial responsibility for each visit and any outstanding balances due Assist with patient questions regarding billing and insurance payments Schedule patient appointments: New and follow up appointments within the practice Consultation appointment referrals Assist with incoming phone calls: Manage incoming calls and transfer appropriately Take complete and accurate messages and ensure message delivery in a timely manner
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