Regional Sales Director
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Looking for a way to make an impact and help people? Join PacificSource and help our members access quality, affordable care! PacificSource is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to status as a protected veteran or a qualified individual with a disability, or other protected status, such as race, religion, color, sex, sexual orientation, gender identity, national origin, genetic information or age. PacificSource values the diversity of our community, including those we hire and serve. We are committed to creating and fostering a work environment in which individual differences and diversity are appreciated, respected and responded to in ways that fully develop and utilize each person's talents and strengths. Represent PacificSource in the marketplace and the broader business community. Responsible for training, support and performance of PacificSource Sales Representatives and Account Managers. Oversight of solicitation, sales, and retention of clients to achieve growth and financial performance goals of PacificSource Health Plans. Build positive broker relationships in the assigned region(s); assure education of distribution channel regarding company products and services. Provide direct sales and service to employers when required. Essential Responsibilities: Coordinate with and assist the Sales and Marketing Department to determine customer needs in the assigned sales territories. Supervise training and assignments of Sales Executives and Account Managers and regional personnel. Conduct regularly scheduled staff meetings to ensure current knowledge of sales goals, promotions, advertising, new products, marketing policies, etc. Assure timely turnaround on quotes and proposals. Oversee development, execution, and progress toward Target Account Strategy. Serve as an escalation point to investigate unresolved client complaints/concerns. Establish and maintain positive relationships with consultants/brokers to promote PacificSource Health Plans products, services, and team members. Organize and lead the Producer or Broker Advisory Council meetings. Work directly with Senior Vice President of Sales, and other senior executives, to achieve growth and profitability goals of PacificSource Health Plans. Facilitate negotiations for group renewals. Set, monitor and report Sales Goals, according to standard protocols established. Oversee communication and sales methodology in deploying community health plan model in designated geographic territories. Establish and maintain relationships with vendors and business partners providing products and services sold by PacificSource Health Plans. Review complete agent licensing assignments and forward for processing. Complete new business commission information and forward for processing. Analyze underwriting income by market segment. Represent PacificSource at community events and functions. Responsible for oversight, management, development, implementation, and communication of department programs. Responsible for hiring, staff development, coaching, performance reviews, corrective actions, and termination of employees. Provide feedback, including regular one-on-ones and performance evaluations, for direct reports. Develop annual department budgets. Monitor spending versus the planned budgeted throughout the year and take corrective action where needed. Coordinate business activities by maintaining collaborative partnerships with key departments. Responsible for process improvement and working with other departments to improve interdepartmental processes. Utilize lean methodologies for continuous improvement. Utilize visual boards and daily huddles to monitor key performance indicators and identify improvement opportunities. Actively participate as a key team member in Manager/Supervisor meetings. Actively participate in various strategic and internal committees in order to disseminate information within the organization and represent company philosophy. Supporting Responsibilities: Assist Provider Contracting Representatives as required. Meet department and company performance and attendance expectations. Follow the PacificSource privacy policy and HIPAA laws and regulations concerning confidentiality and security of protected health information. Perform other duties as assigned. SUCCESS PROFILE Work Experience: A minimum of five (5) years of health insurance experience required. Two (2) years of health insurance sales experience preferred. Well-developed relationships within the insurance community and previous management experience preferred. Education, Certificates, Licenses: Current Department of Insurance Life and Health License or eligible to obtain one. Must hold a valid driver's license. A bachelor's degree is preferred. Knowledge: Excellent communication skills, both written and verbal. Basic math skills required, including percentages, ratios, graphing and spreadsheet skills. Ab
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