IT Support Engineer - Enterprise Monitoring (Data Centre Operations)

About the role

IT Support Engineer - Enterprise Monitoring (Data Centre Operations) | Abu Dhabi We are hiring an IT Support Engineer to join a Data Centre Operations team supporting a leading UAE financial institution in Abu Dhabi. This is a hands on, junior to early career role focused on system monitoring, backup operations, and core banking support. What you will do Perform daily system monitoring across servers, hardware, applications, and key processes, including uptime checks and verification of scheduled jobs such as backups and DR replication Execute daily backup operations, ensuring file systems and data are backed up correctly, recovery media is created, and media is recycled Provide level 1 support across teams, investigating and troubleshooting issues as they arise Monitor performance and capacity across IT systems, applications, and data centre components Support core banking end of day activities and generate related reports Respond to IT, data centre, and database alerts and hardware malfunctions Track, document, and report incidents accurately What you bring Bachelor's degree in Computer Science, Information Technology, or Computer Engineering 0 to 2 years of experience in a similar IT support or data centre operations role Working knowledge of servers (rack/blade), storage (SAN/NAS, backup and archive), and operating systems including Windows, Linux, and ideally AIX Exposure to virtualization technologies (VMware, Hyper V, or OpenShift) is an advantage Banking, finance, or core banking systems exposure is a strong plus Fluent in Arabic with a good command of English UAE based or willing to relocate to Abu Dhabi Strong communication skills and ability to work flexible hours, including shift coverage where required. Why this role Join a high visibility data centre function supporting critical banking infrastructure, with direct exposure to enterprise monitoring, disaster recovery processes, and core banking operations. A strong stepping stone for engineers looking to build a career in financial sector IT infrastructure.

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