Senior Credit Controller
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About the role
As a Credit Controller, you will be responsible for managing customer accounts and ensuring payments are received in a timely manner. You will work closely with customers and internal departments to resolve account queries, reduce outstanding debt, and support the overall financial health of the business.
Responsibilities
- Proactively manage and collect outstanding customer debt
- Contact customers by telephone, email, and written correspondence to secure payment
- Monitor customer accounts and maintain accurate records
- Reconcile customer accounts and investigate discrepancies
- Resolve invoice, payment, and account-related queries efficiently
- Produce aged debt reports and provide regular updates to management
- Assess customer creditworthiness and recommend credit limits where appropriate
- Allocate incoming payments and maintain accurate account information
- Build and maintain positive relationships with customers and internal stakeholders
- Support month-end procedures and assist the wider finance team when required
- Ensure company credit control procedures are followed and continuously improved
- About You
- We're looking for someone who is:
- Experienced in a Credit Control, Accounts Receivable, or similar finance role
- Confident communicating with customers and negotiating payment arrangements
- Organised, proactive, and able to manage a busy workload effectively
- Numerate with strong attention to detail and accuracy
- A confident user of Microsoft Office, particularly Excel
- Experienced using accounting or ERP systems
- Able to work independently while contributing positively to a team environment
- Professional, resilient, and customer-focused
- Ready to Apply?
- If you're ready to take the next step in your career and join a growing, successful business, we'd love to hear from you.
- Simply click Apply and send us your CV. We look forward to hearing from you.
Benefits
Additional Information
Credit Controller Location: Poole, BH12 Salary: £26,000 - £28,000 per annum, dependent on experience Hours: 40 hours per week, Monday to Friday Contract: Full-time, Permanent, Office-based We're looking for a highly organised and proactive Credit Controller to join our Finance team. This is an excellent opportunity for an individual with strong communication skills and a keen eye for detail to play a key role in managing customer accounts, maintaining cash flow, and supporting the continued success of our business.
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