F&I Manager

Responsibilities

• Greet customers in a friendly and professional manner.
• Help customers choose protection packages for their vehicle by presenting all products and their benefits.
• Ensure financing for customers; by building professional relationships with lenders and working with them to get the best financing available for our customers.
• Submit deals to bank electronically using appropriate dealer system.
• Enter transactions accurately into ADP and bank approval systems.
• Process all transaction paperwork and ensure it is accurate and meets the needs of the Office, state specific DMV and lender requirements.
• Track deal receivables and follow-up on outstanding items to ensure collection of all money and bank stipulations for contract funding.
• Participate in store meetings including Sales Receivables, Save-a-Deal and Store Manager meetings.
• Interact with sales team and sales managers to ensure transactions are completed accurately and to the customer's satisfaction.
• Follow-up with customers as courtesy reminder for purchased products requiring customer action (ex. Protective coating applied)
• Assist Sales Team with customer engagement in the sales department during peak traffic times.
• Obtain all appropriate licensing within 90 days from date of hire.

Requirements

• Strong attention to detail
• Sense of urgency
• Excellent communication
• Typing - ability to type efficiently to enter accurate information into tracking system
• Mathematics - ability to solve basic math calculations.
• Basic computer skills
• Acceptable driving record and a valid driver's license in your state of residence
• We offer best in class industry benefits:
• Competitive pay
• Medical, Dental and Vision Plans
• Paid Holidays & PTO
• Short and Long-Term Disability
• Paid Life Insurance
• 401(k) Retirement Plan
• Employee Stock Purchase Plan
• Lithia Learning Center
• Vehicle Purchase Discounts
• Wellness Programs

Benefits

Additional Information

Dealership: L0821 Atlantic Coast Acura Atlantic Coast Acura We are one of over 300+ Lithia Motors Dealerships nationwide representing over 48 manufacturers in 24 states! Being one of the largest dealership groups in America, there are many opportunities for you to pursue your short and long-term career goals.

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