Operations & Case Management Executive (Government Sector - Contract)

About the role

Join a government agency and play an important role in supporting the administration of financial assistance schemes for lower-income households. This role is ideal for individuals who are organised, detail-oriented, and passionate about contributing to the community through operational and case management support. 💰 Salary: Up to $3,340/month 📅 Contract Duration: 9 Months 📍 Location: Various locations across Singapore (deployment based on operational needs and residential proximity) 🕒 Working Hours: Monday - Friday, Office Hours

Responsibilities

• Process and review applications for government assistance schemes
• Verify supporting documents and ensure accuracy of case information
• Manage appeal cases and conduct case assessments
• Prepare recommendations for approval
• Monitor and track application progress
• Maintain accurate records and documentation
• Provide administrative and operational support
• Perform other ad hoc duties as assigned

Requirements

• Degree in any discipline
• Prior experience in case management, operations, administration, social services, healthcare, or the government sector will be an advantage
• Strong interpersonal and communication skills
• Meticulous with excellent attention to detail
• Proficient in Microsoft Office applications
• Able to manage multiple priorities in a fast-paced environment
• Why Join Us?
• Gain valuable experience in the Government Sector
• Contribute to initiatives that positively impact the community
• Office hours with a stable work schedule
• Excellent opportunity to build experience in operations and case management

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