Military Pathways - Production Operations Manager - Indianapolis, IN

Responsibilities

• Lead and develop a multi-shift technician team through daily coaching, performance feedback, and hands-on training that strengthens troubleshooting depth and consistent execution.
• Oversee troubleshooting, preventive maintenance, repairs, and overhauls for complex production and industrial equipment across mechanical, electrical, and electronic systems.
• Drive cost-saving maintenance initiatives by analyzing recurring failures, improving reliability, tracking parts usage, and managing maintenance spend against targets.
• Prioritize work orders, monitor floor activity, coordinate coverage across shifts, and restore equipment quickly to minimize production downtime and missed output.
• Build a cross-trained, safety-focused team by reinforcing standard work, lockout/tagout and safe practices, and continuous improvement habits that prevent repeat issues.
• Partner with operations, vendors, and leaders on escalations and special projects; communicate status, document fixes, and maintain required reports and maintenance records.
• What you will need to have:
• 6+ years of progressive production or industrial maintenance experience, including hands-on work with mechanical, electrical, and electronic equipment.
• 3+ years of experience leading, scheduling, and developing maintenance/technical teams within a production setting.
• Experience implementing and managing a maintenance program using Total Productive Maintenance (TPM) practices.
• Lean/continuous improvement experience, including identifying waste, improving workflows, and using data to prevent repeated downtime.
• Strong troubleshooting skills and mechanical aptitude, using structured problem-solving methods to isolate root cause and implement corrective action.
• Recently separated from military service or actively serving in the National Guard/Reserve.
• High school diploma (or equivalent).
• What would be great to have:
• Associate degree in Electronic Technology, Industrial Maintenance, Mechatronics, or related discipline (or equivalent hands-on experience).
• Supervisory experience with electronic board-level or component-level repair, including quality checks and documentation.
• Experience supporting high-volume, 24x7 production environments with multi-shift maintenance coverage and rapid escalation response.
• How you'll work:
• Physical requirements include standing most of the shift.
• Frequent lifting/carrying up to 50 lbs.
• Regular climbing, squatting, kneeling, twisting, pushing, and bending.
• This role is not eligible to be performed in Colorado, California, District of Columbia, Hawaii, Illinois, Massachusetts, Maryland, Minnesota, New Jersey, New York, Nevada, Rhode Island or Washington.
• It is unlawful to discriminate against a prospective employee due to the individual's status as a veteran.
• Please note that salary ranges provided for this role on external job boards are salary estimates made by outside parties and may not be accurate.
• Thank you for considering employment with Fiserv. Please:
• Apply using your legal name
• Complete the step-by-step profile and attach your resume (either is acceptable, both are preferable).
• Our commitment to Equal Opportunity:
• If you have a disability and require a reasonable accommodation in completing a job application or otherwise participating in the overall hiring process, please contact AskHR.US@fiserv.com . Pleas

Additional Information

Calling all innovators - find your future at Fiserv. We're Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial institutions, corporations, merchants, and consumers to one another millions of times a day - quickly, reliably, and securely. Any time you swipe your credit card, pay through a mobile app, or withdraw money from the bank, we're involved. If you want to make an impact on a global scale, come make a difference at Fiserv. Job Title Military Pathways - Production Operations Manager - Indianapolis, IN What does a successful Production Operations Manager do at Fiserv? Whether you're transitioning from active duty or continuing to serve in the National Guard or Reserve, our Military Pathways - Production Operations Manager role lets you apply the discipline, attention to detail, and mission-first mindset you built in uniform. You will lead a multi-shift technician team responsible for maintaining and improving complex production and industrial equipment. You will partner closely with operations and leadership to minimize downtime, drive cost-effective maintenance solutions, and resolve escalated equipment issues. You will also champion continuous improvement, safety, and technical skill development across your team.

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