Technical Program Manager 5

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About the Team & Role A Technical Program Manager is a key partner to the Technology leaders and their Digital leadership‬ counterparts in driving end-to-end outcomes.‬ You will be responsible for driving delivery on key initiatives within and across Technology‬ Departments. As a TPM at WEX, you will be responsible for enabling your teams and partners to‬ plan, de-risk, and execute critical initiatives while reporting on progress, coordinating across‬ technology teams, and ensuring project financial health.‬ Technical Innovation & Strategic Operations is a dynamic, compact team known for tackling‬ complex challenges with agility and an unwavering commitment to quality and results. We are‬ at the forefront of devising strategic solutions, creating a collaborative space with product‬ owners and development teams to further embed and enhance agile methodologies as a‬ function of our Technology Transformation‬ ‭ .‬ For each of our LOBs and horizontals, you will drive technical delivery excellence for work‬ that is prioritized.‬ How you'll make an impact Technical Fluency:‬‭ Demonstrate strong technical competency‬‭ in relevant technologies and‬ systems to effectively communicate with engineering teams, understand technical‬ challenges, and make informed recommendations and escalations‬ Program Planning/Continuous Planning‬‭ : Based on Product‬‭ and Technology leadership‬ direction and priorities, facilitate ongoing planning sessions to adjust priorities and ensure‬ continuous alignment with business goals within and across your portfolio. This will require‬ close cross-functional partnership with technology team leaders, solution architects, and‬ product partners. Ensure alignment of program increments with overall business goals and‬ priorities. Encourage adaptive planning to respond to changing delivery and project‬ requirements.‬ Program Management‬‭ : Oversee and manage multiple projects within the portfolio of the‬ Technology leader, ensuring alignment with business objectives. Partner with Product to‬ develop and maintain program schedules, milestones, and deliverables.‬ Execution Management:‬‭ In support of the Tech Lead,‬‭ monitor progress and recommend‬ necessary adjustments to surface risks of program execution to key stakeholders in a‬ targeted and timely way, with the goal of course correction‬ Stakeholder Management‬‭ : Engage with stakeholders -‬‭ Technology, Product, Solution‬ Architecture, among others - at all levels to ensure program engagement, provide updates,‬ and address concerns. Own and drive communication between teams, ensuring‬ transparency and alignment. Provide clear, consistent, and timely information flow and‬ reports out on status.‬ Risk Management‬‭ : Identify potential risks and develop and track to completion mitigation‬ strategies in partnership with accountable Tech and Product leaders. Monitor program risks‬ and implement corrective actions as necessary. Escalate to senior leadership as appropriate.‬ Dependency Management:‬‭ Identify, document, and manage‬‭ dependencies across multiple‬ projects, technologies, and teams. Proactively coordinate with stakeholders to ensure that‬ dependencies are clearly understood, tracked, and addressed in a timely manner to minimize‬ risks and avoid delays.‬ Tooling and Data Hygiene:‬‭ Accordingly, ensure the‬‭ use of standard project management‬ tools - Jira, Planview - and maintain high standards of data hygiene to ensure data accuracy,‬ consistency, and integrity. Avoid duplication of administrative effort. As a part of Jira stewardship, support accurate and transparent reporting and on-target capitalization within‬ the organization through reporting and partnership‬ ‬ ‭ Delivery and Outcome Tracking‬‭ : Track program performance against the committed plan‬ and goals. Use data and metrics to drive decision-making and continuous improvement..‬ Process Improvement:‬‭ Identify and address areas of process improvements within the‬ Technical Program Management office to ensure seamless end-to-end delivery of critical‬ corporate initiatives.‬ ‭ Experience you'll bring ‬ ‭ Education‬‭ : BS/BA Degree in technical/information science‬‭ or a related field, or equivalent‬ experience‬ ‬ ‭ Experience‬‭ : 10+ years of relevant experience in technical program management overseeing‭ key projects within a product line.‬ ‬ ‭ An ideal candidate has experience in a relevant line of business (mobility, benefits,‬ travel, corporate payments, etc. industries) or internal technology domain‬ (information security, cloud technologies, data and analytics, etc.)‬ ‬ ‭ Technical Skills‬‭ :‬ ‬ ‭ Deep understanding of the software development lifecycle (SDLC), including‬ hands-on experience with various phases, and ability to work closely with‬ engineering teams to ensure alignment with best practices. Experience in‬ development / basic proficiency in one or more programming languages or scripting‬ languages preferred.‬ ‬ ‭ Business acumen and industry aw

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