CUSTOMER SERVICE REPRESENTATIVE-Renton Veterinary Hospital

Responsibilities

• Answering and managing high-volume phone calls
• Scheduling appointments and assisting clients
• Processing payments and maintaining accurate records
• Supporting front desk workflow and daily hospital operations
• Assisting with client communication via phone, email, and text platforms
• Maintaining a professional, compassionate, and team-focused environment

Requirements

• Our ideal candidate is:
• Reliable and accountable
• Comfortable handling multiple priorities at once
• Professional under pressure
• Detail-oriented and organized
• Compassionate toward clients and patients
• A positive contributor to team culture
• Has a reliable form of transportation
• We value individuals who are willing to learn, communicate openly, and help support an efficient and collaborative hospital environment.
• Compensation & Benefits
• $20.50 - $21.57/hour
• Additional compensation may be considered based on experience
• Part-time position
• Part-time employees are not eligible for full-time healthcare or other full-time benefit packages unless otherwise required by law or company policy
• Part-Time Employee pet care discounts available after 90 days of employment
• Washington Paid Sick Leave provided in accordance with state law
• Equal Opportunity Employer
• Amerivet Veterinary Partners, Inc., is an Equal Opportunity Employer. We are committed to creating an inclusive environment for all employees and applicants.
• At AmeriVet, we're committed to your growth, development, well-being, and success. We empower team members with the resources, support, and opportunities needed to thrive in their careers and make a lasting impact in our communities.
• Here's what you can expect when you join our team:
• Tailored development programs, mentorship, and career pathing to help you achieve your unique goals.
• Competitive pay, performance bonuses, 401(k) matching, and student loan assistance to foster your financial well-being.
• Health, dental, vision, life insurance, and mental health resources to support your overall well-being.
• Generous paid time off and holidays, because your personal time matters.
• A supportive, collaborative environment where everyone feels a sense of belonging.
• Please note: Any Benefits listed above apply to full-time employees.
• At AmeriVet, your unique skills and passion are celebrated, and every team member has the tools to thrive. Our people-focused approach is centered on helping you grow in your career while making a meaningful impact on the communities we serve.

Benefits

Additional Information

Renton Veterinary Hospital is seeking a dependable, experienced, and team-oriented part-time Customer Service Representative (CSR) to join our growing veterinary team. This position is currently focused on Friday coverage , with opportunities for additional shifts and potential full-time growth in the future as our hospital continues to expand. We are looking for someone who thrives in a fast-paced environment, communicates professionally, multitasks effectively, and understands the importance of both client service and team support in veterinary medicine. Schedule Part-time Fridays required Additional coverage opportunities may become available Potential for future full-time growth Required Experience & Skills Applicants must already have experience with: Multi-line phone systems Professional email communication Customer service and client communication Cash handling and payment processing Opening and end-of-day closing procedures Reconciling payments and daily balances Working in a fast-paced, multitasking environment *Veterinary experience is preferred, but strong medical, hospitality, or high-volume customer service backgrounds may also be considered.

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