Operations & Office Manager (Japanese Speaking)

Responsibilities

• Office Operations & Administration
• Oversee daily office operations and vendor management
• Manage contracts, service providers, and renewals
• Maintain corporate records and ensure proper documentation control
• Monitor budgets, expenses, and support financial tracking
• Maintain business continuity plans and operational procedures
• Improve internal workflows and operational efficiency
• IT Coordination & Support
• Act as primary liaison between HQ IT, vendors, and internal users
• Coordinate system maintenance, upgrades, and troubleshooting
• Track and resolve IT issues in a structured and timely manner
• Maintain IT asset inventory and access control documentation
• Support IT onboarding and offboarding setup processes
• Assist with IT governance documentation and audit preparation
• Monitor vendor performance and ensure SLA compliance
• Compliance & Accounting Support
• Maintain structured compliance documentation and filing systems
• Support regulatory reporting coordination and record-keeping requirements
• Assist with KYC documentation and compliance processes
• Support accounting documentation, invoice tracking, and audit preparation
• ーーーーーーーーーーーーーーーーーーーーーーーーーーーーーーーーーーーーーーーー

Requirements

• [Must-have]
• Immediate or short notice preferred (within a few weeks max)
• 6-10 years of experience in operations, office management, or IT coordination (e.g. Office Manager or similar roles )
• Proficiency in Japanese and English for Japanese speaking stakeholder communication
• Strong organizational skills with high attention to documentation accuracy
• Ability to work independently in a lean and fast-paced environment
• Strong vendor and stakeholder management skills
• Detail-oriented, reliable, and capable of handling multi-functional responsibilities
• [Preferred]
• Experience in financial services or regulated industries
• Familiarity with MAS (Monetary Authority of Singapore) regulatory environment
• ーーーーーーーーーーーーーーーーーーーーーーーーーーーーーーーーーーーーーーーー
• We regret that only shortlisted candidates will be notified. However, rest assured that all applications will be updated to our resume bank for future opportunities.
• Please kindly refer to the Privacy Policy of Good Job Creations for your reference:
• https://www.goodjobcreations.com.sg/privacy-policy/
• EA Personnel Name: Kota Baba
• EA Personnel Reg. no.: R22106801
• EA License no.: 07C5771
• #SCR-kota-baba

Additional Information

[Job ID: 1635842] Job Summary: We are seeking a highly organized and self-driven Operations & Office Associate to oversee office operations, IT coordination, and compliance-related administrative support within a regulated financial services environment. This role requires strong ownership across office management, IT coordination, and regulatory documentation, ensuring smooth day-to-day operations in a lean organization.

Your Match

How well this role fits your profile.

Company Intel

What employees say

Worked at GOOD JOB CREATIONS (SINGAPORE) PTE. LTD.? Share your experience