Staff Assistant

About the role

The Staff Assistant for the DC VAMC Heart Center Team, supported by the Cardiology Section within Specialty Care Service at DC VAMC, serves as the principal administrative support position for the Cardiology Section. They provide comprehensive administrative, clerical, and management services essential to the effectiveness of patient care, clinical operations, education, and research activities, while upholding the VA core values of integrity, commitment, advocacy, respect, and excellence. To qualify for this position, applicants must meet all requirements by the closing date of this announcement, 07/06/2026. Time-In-Grade Requirement: Applicants who are current Federal employees and have held a GS grade any time in the past 52 weeks must also meet time-in-grade requirements by the closing date of this announcement. For a GS-11 position you must have served 52 weeks at the GS-9. The grade may have been in any occupation, but must have been held in the Federal service. An SF-50 that shows your time-in-grade eligibility must be submitted with your application materials. If the most recent SF-50 has an effective date within the past year, it may not clearly demonstrate you possess one-year time-in-grade, as required by the announcement. In this instance, you must provide an additional SF-50 that clearly demonstrates one-year time-in-grade. Note: Time-In-Grade requirements also apply to former Federal employees applying for reinstatement as well as current employees applying for Veterans Employment Opportunities Act of 1998 (VEOA) appointment. You may qualify based on your experience and/or education as described below: Specialized Experience: At least one (1) full year of specialized experience equivalent to at least the next lower grade level (GS-9) in the Federal Service that has given me the particular knowledge, skills and abilities required to successfully perform the duties of this position. Specialized experience includes: Manages and coordinates day-to-day administrative operations of the Cardiology Section: Administrative work in one or more of the following areas: clinical profiles, personnel management and administration management as required or other assigned duties, manages general office operations for the Cardiology Section, including ordering and tracking office supplies, maintaining inventories, and overseeing organization, of office spaces, Reviews incoming correspondence, publications, and directives, determines those that can be acted upon or referred to the appropriate Leadership for immediate action, provides comprehensive administrative support for hiring, onboarding, security processing, and off-boarding needs for various types of employees, Ability to collaborate on activities and serve as the principal advisor on administrative management matters associated with programs and operations and actively participates in developing and implementing administrative management policies, procedures, and process improvements. OR, Education: Applicants may substitute education for the required experience. To qualify based on education for this grade level, you must have: Ph.D. or equivalent doctoral degree, or 3 full years of progressively higher-level graduate education leading to such a degree, or LL.M., if related Best Qualified Criteria: Best qualified applicants will meet the following criteria in addition to the minimum qualifications for this position: Experience equivalent to lower grade GS-9 support assistant in the health care environment, with CPRS/VISTA/Excel experience is preferred. Also customer service experience is required, minimum of 3 years. basic knowledge of Microsoft Suites, familiarity with HR and Staffing and credentialing methodology; Patient facing administrative experience is strongly preferred. Physical Requirements: The work is mostly sedentary, although there will be some walking (between different offices, buildings within DC VAMC Campus, and to/from different areas of the section), standing, bending, carrying of light items such as books, files, papers, and other work items. For more information on these qualification standards, please visit the United States Office of Personnel Management's website at https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/.

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