Senior HR Coordinator

About the role

Provides day-to-day HR operational and employee support across a multi-site, multi-state, fast-paced organization, partnering with HR and leadership to support employee experience and engagement, annual HR processes, employee lifecycle, and compliance. Essential Duties and Responsibilities Employee Relations Builds positive relationships with employees at all levels by providing helpful, respectful, and responsive support. Supports new employee onboarding, including setting up employee and job codes in HRIS, coordination of first day logistics with IT, Payroll, Training and Development, and Hiring Manager, facilitating new employee orientation, processing I-9 E-Verify, and maintaining system integrity Ensuring employees have the tools, resources, and information needed for success from offer acceptance to day one, and providing ongoing support during the onboarding ramp-up period. Facilitates the offboarding process by preparing required documentation, providing process guidance to departing employees and managers, and maintaining exit interview records and related documentation. Prepares exit interview reports and maintains turnover data for review by HRBPs and leadership. Provides administrative support for employee relations matters, including maintaining documentation, coordinating meetings, and tracking follow-up actions. Escalates complex employee relations issues or legal concerns to HRBPs or leadership as appropriate. Supports workplace investigations by maintaining documentation, scheduling meetings, and tracking action items. Responds to routine employee inquiries and directs policy interpretation or complex employment-related questions to HRBPs or HR leadership. Coordinates workers' compensation injury reporting and claims administration activities in accordance with established procedures. Supports employee engagement initiatives, recognition programs, and HR communications. Assists employment verification requests in a timely manner in accordance with company policy. Maintains familiarity with company policies and HR procedures necessary to perform assigned responsibilities. Assists with HR compliance-related recordkeeping, audits, and documentation activities as assigned. Performance Review Serves as a support resource for annual HR processes, including performance reviews, mid-year reviews calibration, employee engagement surveys, etc. Provides administrative support for performance review processes, including communications, tracking, documentation, and follow-up activities. Sends notifications, reminders, tracks compliance and ensures adherence to the program requirements. Benefits, Leaves and Accommodations Provides administrative support for benefits and leave administration by assisting employees with routine questions and helping facilitate the resolution of benefits- and leave-related issues in coordination with the HR Operations team and third-party administrators. Provides support for employee leave of absence and accommodation processes by assisting with documentation, tracking requests, monitoring timelines, return-to-work activities, and communications with employees, managers, payroll, and external partners as needed. Assists HRBPs with administrative and process support for employees seeking medical, religious, or other legally protected accommodations while maintaining confidentiality and professionalism. Assists with leave administration activities in accordance with established policies, procedures, and guidance from HR leadership. Assists with the distribution of benefits and leave-related communications and materials and helps maintain accurate leave, accommodation, and benefits records and documentation. HR Data and Recordkeeping Maintains HR systems, databases, files, and records to ensure accuracy, integrity, confidentiality, and compliance with company policies and legal requirements. Assist with maintaining and updating job descriptions, HR procedures, SOPs, reports, forms, and employee resources. Support HR audits, reporting, recordkeeping, and compliance-related activities to ensure accurate and current personnel information. Miscellaneous Participates in HR projects, department initiatives, and process implementation activities as assigned. Serves as a backup for Recruiting Operations by creating requisitions, coordinating candidate communications, and scheduling interviews to support a positive candidate experience. Maintains regular attendance including being at work, being on time to work and working until tasks are completed. Other duties as assigned. Competencies To perform the job successfully, an individual should demonstrate the following competencies: Greenpoint Core Competencies Adaptability - Adapts to changes in the work environment, manages competing demands, and accepts constructive criticism/feedback, and changes approach or method to best fit the situation. Communications - Expresses ideas and thoughts

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