Office Clerk

About the role

ADESA, a Carvana owned company, currently operating over 50 locations throughout the US. Our Auto Auctions, some up to 200 acres, provide a wide array of vehicle services including repair & reconditioning, auction remarketing, and many of our sites serve as market hub distribution centers. Our inventory comprises hundreds of thousands of vehicles across North America from retail to commercial, OEM & more. We work in a service industry and embrace a "we" versus "I" culture - help others, and they will help you. Our industry is fun, fast-paced, and competitive - and filled with the best people who are passionate about what they do. We're excited about the future! As an industry leader, ADESA is poised for a multi-year expansion including huge investments in facilities, massive sales growth, and an ever-increasing inventory of vehicles! We are looking for great people who want to take this journey with us! Get a sneak peek into life at ADESA! Role and Team This position reports to the Front Office Manager as part of the front office team that provides outstanding service and administrative support to our customers

Responsibilities

• Provide prompt, efficient and courteous customer service
• Greet and assist walk-in customers and answer the phone
• Assist with processing vehicle titles
• Assist customers with dealer registration, compiling documents, and record retention
• Collect payments (check and floorplans)
• Accounts Payable and Receivable including floor planning
• Assist with vehicle redemptions including scheduling and processing documents
• Assist with customer bid badges
• Vehicle release form management
• Invoicing
• Maintain a professional appearance
• Skills and Attributes
• Strong organizational and administrative skills
• Customer service
• Data entry
• Strong team player
• Ability to work in a fast paced environment
• Courteous and professional to all internal and external customers

Requirements

• High School diploma or GED required
• Effective customer service skills including customer resolution skills
• Excellent verbal and written communication skills
• 1 to 2 years office experience preferred
• Accounts payable and receivable
• Proven ability to multitask while maintaining attention to detail
• Confidentiality and integrity while handling sensitive information
• Proficiency with computer systems data entry and software applications; Google Suite and CRM is a plus
• Must be 18 years of age and have a valid driver's license that meets the requirements
• ADESA Benefits and Perks
• Competitive Pay | Quality Benefits | Holiday and Paid Time Off | Education and Equipment Reimbursement Programs | Matching 401(k) | Career Path Opportunities | And More!
• Other Requirements
• To be able to do your job at ADESA, there are some basic requirements we want to share with you. Of course, we'll make any reasonable accommodations for those with disabilities to perform the essential functions of their jobs.
• The physical activity requirements of the position range from Light to Administrative Physical Work .
• Visual acuity requirements include color, depth perception and field of vision comparable to definitions for Clerical, Administrative, Machine Operators (including inspection) positions .
• Physical Working Conditions:
• To be able to do your job at ADESA, you must be able to read, write, speak, and understand English. Of course, we'll make any reasonable accommodations for those with disabilities to perform the essential functions of their jobs.
• Legal Stuff
• Hiring is contingent on passing a complete background check. This role is not eligible for visa sponsorship.
• Please note this job description is not designed to contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

Benefits

Additional Information

Pay Range: $20-$21 hourly

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