Administrator

External

Mears · Tonbridge

£28K/yrFull-timeOn-siteToday

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About the role

MPS has been looking after residents' homes for over 25 years. As part of the Mears Group, we focus on estate management and property maintenance, delivering tailored solutions that support people and communities. We provide a wide range of services; including responsive repairs, planned works, and cyclical maintenance to over 100 local authorities and housing providers across the UK. One of our key partners is Orbit, a major housing provider in the Midlands, East Anglia, and the South East, managing over 45,000 homes. Together, MPS and Orbit ensure residents receive timely, high-quality repairs and maintenance, with a strong emphasis on customer care, safety, and long-term value. We are looking for a motivated and organised Administrator to join our dedicated team in Tonbridge You will play a key role in supporting the operational team, ensuring smooth administration, accurate records, and excellent service delivery to residents, clients, and colleagues. Key Responsibilities & Citeria Provide administrative support to the Operational team and Partnering Manager Engage with colleagues, residents, and external stakeholders professionally via phone and email Raise and process orders, ensuring correct certification for each property Maintain accurate paperwork, ensuring jobs are coded correctly and records are up to date Produce reports for management, including profit percentages and performance updates Build effective working relationships with supervisors, housing teams, and contractors to ensure efficient service delivery Support the team with scheduling, record-keeping, and general administration Strong organisational and administrative skills Confident communicator with excellent written and verbal skills Ability to work in a fast-paced environment and handle multiple priorities Good IT skills, including Microsoft Office and job management systems A team player with a positive, proactive attitude

Benefits

25 days annual leave plus bank holidaysLeading pension schemeAnnual Mears Fun Day - Our annual Fun Day is organised as a massive thank you from the Executive team for all the hard work!Volunteering Leave - Mears supports employees to undertake paid volunteering in the community, in support of our social value commitmentStaff perks with Mears Rewards - discounts of up to 10% weekly groceries, holidays, eye test vouchers, Share save scheme, plus much moreFamily friendly policiesAll our roles require candidates to have the entitlement to work within the UK, Mears does not currently offer visa sponsorship.Candidates should be aware that all our roles are subject to relevant Background, Identity & Security checks before commencement of employment.Apply below or to discuss your application further; contact:Francesca Swan () If you need any help with your application process, we are here to support you. We will be accessible every step of the way.At Mears Group, we are committed to fostering a diverse and inclusive environment where everyone can thrive, we are a Disability Confident employer, valuing individuality and ensuring equal opportunities for all.

Additional Information

Annual salary: up to £28,186.33 Administrator Location: Tonbridge Contract: Full-time, Permanent Hours: 42.5 hours per week, Monday - Friday Salary: Up to £28,186.33 per annum

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