I&T Systems Architect

About the role

The City of Charlotte is seeking an experienced and solution-oriented Workday Architect to lead the design and architecture of Workday integrations and configurations that support citywide HR, Finance, Procurement, Budget, and operational processes. This role will work closely with business stakeholders, IT teams, and third-party partners to gather requirements, create architectural diagrams, and define implementation specifications. Additional responsibilities include providing support, guidance, and consultative advice to the city's Workday Administrators, Workday Security Administrators, and Workday Reporting Team to help optimize troubleshooting and solutioning efforts. The ideal candidate brings deep Workday platform knowledge, strong communication and collaboration skills, and experience translating complex business needs into scalable technical solutions.

Responsibilities

• Collaborate with stakeholders across city departments to gather business requirements for Workday-related projects and enhancements.
• Design and document end-to-end Workday solutions, including integrations, business processes, security models, and reporting structures.
• Create clear technical documentation, including architectural diagrams, data flow diagrams, integration specifications, and configuration guides.
• Lead solution architecture for Workday integrations with internal systems and external vendors (using tools like Workday Studio, EIB, REST/SOAP APIs, Boomi, etc.).
• Support the development team by providing detailed functional and technical specifications for implementation.
• Support key Workday team resources in IT by providing regular consultative advice to help optimize and streamline troubleshooting and development solutioning in the areas of overall business process configuration, security, and reporting.
• Ensure that Workday configurations and integrations align with best practices, security policies, and long-term scalability.
• Participate in testing, validation, and troubleshooting of Workday solutions.
• Stay up to date on Workday feature releases and identify opportunities to enhance system capabilities.
• Required Qualifications:
• Bachelor's degree in Information Technology, Computer Science, Business Systems, or related field.
• Minimum 5 years of hands-on experience with Workday architecture, configuration, or integration.
• Proven experience designing Workday integrations and business processes.
• Strong knowledge of Workday modules (such as HCM, Payroll, Finance, Procurement, Adaptive Planning, etc.).
• Familiarity with Workday integration tools (EIB, Studio, Core Connectors, Cloud Connect).
• Experience working with REST/SOAP APIs , XML, and XSLT.
• Ability to create architecture diagrams , data flow diagrams, and documentation for technical and non-technical audiences.
• Strong communication and stakeholder engagement skills.

Requirements

• Workday certification(s) in Integration, HCM, and/or Financials.
• Experience working in a government or public sector environment.
• Familiarity with middleware platforms such as Boomi or BizTalk .
• Understanding of security protocols and data privacy best practices in cloud platforms.
• Key Competencies:
• Analytical mindset with strong problem-solving skills.
• Detail-oriented with a focus on quality and precision.
• Strong interpersonal and communication skills.
• Ability to work independently and as part of a cross-functional team.
• CONDITIONS OF EMPLOYMENT
• Background checks must be in compliance with all fede

Benefits

Additional Information

Date Opened: Wednesday, June 17, 2026 12:00 AM Close Date: Wednesday, July 01, 2026 12:00 AM Department: Innovation and Technology Department Salary: $106,196.00 - $132,745.00 Commensurate with Experience Welcome to the City of Charlotte Charlotte is America's Queen City, opening her arms to a diverse and inclusive community of residents, businesses and visitors alike. Here you will find a safe, family-oriented city where people work together to help everyone thrive. The mission of the City of Charlotte is to deliver quality public services and promote the safety, health, and quality of life for all residents. Our guiding principles include: Attracting and retaining a skilled and diverse workforce Valuing teamwork, openness, accountability, productivity, and employee development Providing all customers with courteous, responsive, accessible, and seamless quality services Taking initiative to identify, analyze, and solve problems Collaborating with stakeholders to make informed decisions

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