PDM Associate Operations Manager
External
Bcforward3 · San Francisco, CAPrepare for this interview
EliteAI-generated questions, company research, and talking points tailored to this role
About the role
Job Description: Will lead a team of 10-15 PLM Analysts in delivering PLM Services to the client within agreed Turnaround time and Quality levels - Work with cross functional client stakeholders from Engineering, PLM, Supply Chain functions - Define, create methodology, measure, automate and monitor Metrics and KPIs. Provide periodic reporting of metrics - Map as is processes, create to be processes to deliver productivity, efficiency and quality improvements - Partner with the client Operations and management teams to ensure communication of results and resolve customer escalations - Drive root cause analysis and align service delivery towards improving overall business metrics Conduct Data Analytics and Reporting Manage Ticket based workflow Deliver to defined SLAs, Turnaround Time and Quality Targets Thanks & Regards, SR.IT Recruiter Namratha Gandavarapu 317-210-8733
Your Match
How well this role fits your profile.
Company Intel
What employees say
Worked at Bcforward3? Share your experience