Operations Administrator

Responsibilities

• Maintain a comprehensive calendar of all sales events, conferences, trade shows, and key meetings throughout the year.
• Research upcoming industry events and recommend participation to the leads based on business priorities.
• Partner with sales leadership to determine staffing needs for each event.
• Maintain an accurate record of attendance for all sales meetings, ensuring clarity on who attends which meetings and communicating updates to the relevant stakeholders.
• Ensure all team members are informed in advance of event expectations, schedules, and responsibilities.
• Prepare event briefs, agendas, and support materials for participating staff.
• Liaise with Marketing, Operations, and Product teams to ensure the sales group has the appropriate collateral, messaging, and tools for each event.
• Oversee post‑event follow‑ups, including lead handoff processes, debrief meetings, and insights reporting.
• Maintain accurate event records, timelines, and project plans.
• Provide regular updates to leadership on upcoming events, staffing assignments, and planning progress.
• Track ROI measures such as attendance, leads, engagement, and team feedback.

Requirements

• 2-4 years of experience in event coordination, sales operations, or a related field.
• Strong organizational and project‑management skills with the ability to manage multiple priorities.
• Excellent communication skills and comfort working with staff at all levels.
• Proactive, detail‑oriented, and able to anticipate needs.
• Proficiency with Microsoft Office; experience with CRM or project‑management tools preferred.
• Ability to travel occasionally as required for events.
• Competencies:
• Strong planning and execution abilities
• Effective cross‑functional communication
• Problem‑solving and adaptability
• Time management and attention to detail
• Customer‑service mindset in support of internal teams
• Salary Range: $70,000 - $80,000
• *The base salary range represents the low and high end of the expected salary range for the position. The base salary offered may depend on a variety of factors such as geographic location, experience, education, and skill level.
• ABOUT BENCHMARK EDUCATION COMPANY
• Benchmark Education Company (BEC) is a leading publisher of core, supplemental, and intervention literacy and language resources in English and Spanish, with valid and reliable digital assessments that inform instruction. BEC is also a provider of exceptional professional development to educators.
• Family owned and operated for more than 25 years, BEC is committed to partnering with educators to provide the best for all students through resources of exceptional quality, world-class professional learning, and effective and dedicated customer support.
• Benchmark Education Publishing (BEC) and its affiliates are proud to be an Equal Opportunity Employer.
• For further information, visit us at: https://www.benchmarkeducation.com

Additional Information

*This is an onsite position in our New Rochelle, NY office. Position Summary: The Operations Administrator is responsible for organizing, tracking, and managing all sales‑related events, conferences, trade shows, and internal/external meetings. This role ensures the sales team is fully prepared for each event by overseeing planning, logistics, communication, and coordination with internal stakeholders and external partners. The coordinator plays a key role in supporting sales engagement, brand visibility, and overall team efficiency.

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