Project Quality Leader

Benefits

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Join our dynamic team as a Project Quality leader and lead the charge in ensuring exceptional project delivery standards that exceed customer expectations. Mission The Project Quality Leader (PQL) is responsible for ensuring that all aspects of project quality are managed and maintained across project and throughout their lifecycle. The PQL will collaborate with various departments to oversee quality assurance and control activities, identify potential quality issues, and drive continuous improvement initiatives to ensure project deliverables meet or exceed client expectations. Scope & Environment The PQL reports directly to the Solution Center Leader (or to Solution Center management member) and dotted line to 1SOL Customer Satisfaction & Quality. Main interactions: Internal: 1SOL business leaders, Project Managers / Tender Managers, Account managers, Plant or LoB Quality Team, Supply Chain, CPO. External: Customers, OG suppliers. Key responsibilities / activities 1. In project selling: Review quality requirements, identify quality risks and define appropriate mitigation plans Assess quality assurance and quality control requirements and detection of deviations Support TMs on estimating the resources (hours + costs) needed for the project quality Prepare Project Quality Plan (PQP) and Project Quality Control Plan / Inspection Test Plan (PQCP / ITP) and/or any additional quality documents required by the customer. Review quality tender specifications and supplier (internal and external) qualification 2. In project execution: Participate in the tender & project kick-off, as well as to the REL governance when quality necessary Coordinate creation, completion and approval of quality documentation Monitor performance metrics to track quality performance throughout the project lifecycle Conduct internal and supplier (internal and external) assessments, inspections and audits to assess the compliance with project quality standards Ensure OG supplier compliance with relevant quality standards and regulations, issue and track claims to them Coordinate the correction and prevention actions for project non-conformities, lead communication and problem solving with customer Identify areas for improvement (on project level) and coordinate corrective & preventive actions for project quality issues as per SE directive (implementation of actions to be done by respective responsible team PM, plant or LoB). Ensure compliance with the existing quality and CSat processes & train team members on quality processes and procedures Lead customer interviews during project execution, collect regularly customer feedback & build action plan to ensure customer satisfaction 3. Transversal responsibilities: Lead or contribute to cross analysis of project quality KPIs (CoPQ, etc.), Lessons Learnt, offers and solutions quality Lead or contribute to customer interviews to collect and analyze feedback Provide expertise, guidance and support to project teams (TMs & PMs) on quality-related matters based on previous project quality experience Contribute to developing, implementing and improving quality assurance and quality control processes Participate, for support as quality SME, in the supplier qualification process which is led by Supply Chain Plan and lead quality training and awareness program for project teams- Participate in the Quality community (PQL, QMS, etc.) (events, training, etc.) What will make you successful: 5 to 10 years' professional experience in quality management roles and customer experience Experience in quality management on Software development projects Proven track record in business process quality management and continuous improvement methodologies Expertise in Green Belt or Black Belt certification, Six Sigma, Lean, or Kaizen principles within business environments is preferred but not required. Quality Management (e.g. ISO standards) - preferred. Strong analytical skills with ability to develop and implement quality assurance frameworks Outstanding leadership capabilities and stakeholder management experience Excellent documentation and communication abilities

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Company Intel

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