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Patient Services Representative (Cantonese)

External
Asian Health Services logoAsian Health · Oakland, CA
Full-timeOn-site29mo ago
Leadership
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Requirements

  • High school diploma or GED required and two years' work-related experience in a clinic setting; or equivalent combination of education and experience
  • Preferred: Ability to speak and write in Cantonese
  • Plus: Ability to speak and write in Mandarin

Additional Information

Asian Health Services, founded in 1974, provides medical, dental, and behavioral health services to more than 50,000 patients. Our approach to well-being focuses on "whole patient health" for all. We go beyond our clinic walls and invest in our community's overall health. We know that income, housing, and environmental struggles lie at the heart of poor health. That's why we also address food insecurity, youth leadership, and culturally competent care while working towards supporting safer streets and vibrant communities. Location: Chenming & Margaret Hu Medical Center (HMC) Job Summary: The Patient Services Representative (PSR) performs all the administrative services relating to the checking in and checking out of patients and provides general support services for the unit as described herein. Thus, the PSR plays a key role in creating and maintaining a welcoming environment for patients; ensuring efficient and expedient patient flow, and implementing providers' follow-up instructions with the patients. Note: Applicants must meet the minimum language requirements to be considered. Please review these requirements carefully before applying. Applications that do not meet these criteria will not be considered. Benefits That Support YouWe're committed to supporting our team's well-being. Our comprehensive benefits package includes: Health & Wellness 100% employer-paid Medical, Dental & Vision coverage Acupuncture & Chiropractic coverage Time Off 12 vacation days 12 sick days 12 paid holidays + 3 floating holidays (additional flexible days you can use anytime) Financial & Retirement 403(b) with 3% employer contribution + up to 2% match Flexible Spending Account (FSA) & Dependent Care Assistance Additional Support Commuter benefits Long-Term Disability Insurance Please note: We are not seeking support from staffing agencies at this time. Direct applicants only.


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