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Services Consultant

External
softexpert logoSoftexpert ยท Portugal
Full-timeOn-site3mo ago
AgileComplianceStakeholder Management
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About the role

At SoftExpert, we empower organizations worldwide to achieve higher levels of efficiency, compliance, and operational excellence through our software solutions. We are looking for a Services Consultant to work closely with our clients, leading implementation projects and ensuring value delivery through our solutions. This is a strategic role with strong exposure to international clients and cross-functional teams.

Responsibilities

  • Lead implementation projects of SoftExpert solutions, ensuring quality, timelines, and customer satisfaction
  • Gather and analyze business requirements from clients
  • Translate client needs into system configurations and solutions within the platform
  • Act in a consultative way, recommending process improvements and best practices
  • Deliver training sessions and enable end-users
  • Support client adoption, ensuring engagement and long-term success
  • Collaborate with internal teams (Support, Product, Sales) for continuous improvement

Requirements

  • Bachelor's degree in Engineering, Information Systems, Business Administration, or related fields
  • Experience with software implementation, consulting, or client-facing projects
  • Strong analytical skills and business process understanding
  • Excellent communication and stakeholder management skills
  • Advanced English (you will work with international clients)
  • Experience with management software (e.g., BPM, ECM, QMS, GRC)
  • Background in industrial or regulated environments
  • Knowledge of project management methodologies (PMBOK, Agile)
  • Intermediate/Advanced Spanish
  • We are seeking a consultative, organized, and results-driven professional who enjoys solving problems and working closely with clients. Someone curious, proactive, and eager to grow in a global environment.

Benefits

Opportunity to work in a global technology companyExposure to international clients and projectsCollaborative and fast-paced environmentReal opportunities for professional growth and developmentRemote work options

Additional Information

Services Consultant - SoftExpert Portugal ๐Ÿ“ Location: Portugal ๐ŸŒ Work model: Hybrid/Remote ๐Ÿ’ผ Department: Services / Consulting


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