Front Office Team Member
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About the role
Provide efficient service for guest registration and departure; maintain accurate guest accounts and provide accurate, helpful information. Attend to all incoming calls via the switchboard in a professional and polite manner, constantly striving to provide Total Customer Satisfaction. Maintain strict security procedures to ensure guest confidentiality and safety Some experience in retail, hospitality or a customer facing role Excellent communication skills Strong organisational skills A positive, can-do attitude hourly rate £13.45. Free night stays in our UK hotels and up to 30% discount in any Accor Restaurant (T&C Applies) Discounted hotel rates all over the world in Accor Hotels Continuously learn and develop yourself with our Accor Academy Support your wellbeing in your professional and personal lives Grow your experience anywhere. Explore limitless opportunities across 5000 hotels in over 100 countries Participate actively in initiatives to build a more inclusive and sustainable world And many more benefits and perks : Our objective is simple: make you grow and give you the spark to unleash your personality You must be eligible to live and work in the UK to apply for this position and be in possession of a current work visa. Due to high volume of applications, we will contact only the sucessfull candidates for the next stage.
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