Business Solutions Architect

About the role

Zinnia is the leading technology platform for accelerating life and annuities growth. With innovative enterprise solutions and data insights, Zinnia simplifies the experience of buying, selling, and administering insurance products. All of which enables more people to protect their financial futures. Our success is driven by a commitment to three core values: be bold, team up, deliver value - and that we do. Zinnia has over $180 billion in assets under administration, serves 100+ carrier clients, 2500 distributors and partners, and over 2 million policyholders.

Responsibilities

• Architect end-to-end solutions by integrating our product capabilities with customer business processes, data flows, and third-party systems.
• Serve as the strategic advisor during customer engagements, guiding clients on best-fit solution designs, product configurations, and implementation approaches.
• Translate abstract business requirements into functional product-driven designs and technical blueprints.
• Partner with Product Managers to influence roadmap priorities based on customer needs and market demand.
• Collaborate with Client functions and internal teams to create compelling solution narratives, demo strategies, including product launch initiatives.
• Interface with Engineering to ensure technical feasibility and product fit for complex solution designs.
• Lead workshops, discovery sessions, and technical deep dives with clients and internal stakeholders.
• Analyze and model customer business processes, identifying areas of improvement and how our product suite can deliver measurable value.
• Act as the voice of the customer internally, bringing insights that shape product evolution.
• Establish and promote architectural standards, reusable patterns, and design best practices across engagements.
• Maintain documentation such as solution design artifacts, integration specifications, and implementation roadmaps.
• Stay abreast of emerging technologies, industry trends, and competitor landscapes to inform product and solution strategy.
• Identify opportunities for new product capabilities based on gaps in current customer implementations.

Requirements

• 10+ years of experience in a Solution Architecture, Business Architecture, or Product Strategy role within a SaaS or technology environment.
• Bachelor's degree in Business Administration, or a closely related field, MBA preferred.
• Knowledge and experience in the Financial Services SAAS ecosystem and partners
• Strong experience with enterprise systems integration, process modeling, and solution design.
• Demonstrated ability to translate business needs into technical specifications and scalable product configurations.
• Excellent interpersonal skills, with the ability to work effectively across diverse teams and senior stakeholders.
• Proven success leading client-facing workshops, discovery engagements, and collaborative solutioning efforts.
• Familiarity with agile methodologies, API architectures, cloud platforms, and modern software design principles is preferred.
• Strong written and verbal communication skills, including the ability to produce compelling documentation and presentations.
• WHAT'S IN IT FOR YOU?

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