Sales Development Representative

Responsibilities

• Manage a high-volume pipeline of inbound trial users, focusing on converting them into paid subscribers or scheduling demos with Account Executives
• Make 50-70+ outbound calls daily to engage trial users, answer questions, and drive conversions
• Keep an organized pipeline by maintaining accurate records and updating Salesforce to track outreach and follow-ups
• Leverage sales tools like Outreach, Zoom, Vidyard, and Salesforce to connect with prospects and generate new business
• Qualify and prioritize leads, ensuring a seamless handoff to Account Executives when needed
• Deliver personalized follow-ups to increase engagement and maximize conversion opportunities
• Continuously improve outreach strategies based on performance data and feedback to enhance results
• What you bring:
• 1+ years of cold calling or outbound sales experience, with a proven ability to engage and convert prospects
• Strong verbal and written communication skills, with the ability to successfully engage prospects
• Excellent time management and organizational skills, with the ability to prioritize tasks effectively
• Comfortable working in a fast-paced, dynamic environment where priorities can shift quickly
• Proven track record of success, whether through sales achievements, competitive performance, or goal-driven results
• It'd be even cooler if you had:
• Previous experience working in the restaurant or tech industry
• Proficiency with CRM systems (e.g., Salesforce, HubSpot, Pipedrive) or sales engagement platforms (e.g., Outreach)
• Familiarity with the 7shifts product
• This role is an existing vacancy and is part of our current hiring plan

Benefits

Additional Information

7shifts is a scheduling and payroll platform designed to help restaurant teams thrive. With an easy-to-use app and industry-specific solutions, 7shifts saves time, reduces errors, and helps keep costs in check for over 55,000 restaurants. Our mission is to simplify team management and improve performance for restaurants, with a long-term vision of creating a thriving restaurant industry through the power of connected & engaged teams. As the Sales Development Representative at 7shifts, you will drive revenue growth by converting inbound trial users into customers. Reporting to the Senior Manager, Sales Development & Partnerships, you will manage a high-volume pipeline, make daily outbound calls to engage prospects, and maintain accurate records in our CRM. This role offers the opportunity to develop deep product knowledge, gain insights into our customers, and build essential sales skills. You'll tackle challenges like overcoming objections, refining outreach strategies, and collaborating with teams across the company, all while making a direct impact on our business. We're building an inclusive work environment that is representative of the diverse industry we have the pleasure of serving and encourage candidates from all backgrounds to apply.

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