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Customer Care Specialist with German

External
nvent logoNvent · Warsaw, Poland
ContractHybrid1w ago
ComplianceCRM
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Benefits

Christmas and holiday contributionPrivate health careLunch cardEmployee Assistance ProgramEmployee Stock Purchase PlanInternal and external trainingSubsidies for studiesLanguage courses funded at 100%Working from home and at the office (Hybrid model)WE HAVE:A dynamic global reach with diverse operations around the world that will stretch your abilities, provide plentiful career opportunities, and allow you to make an impact every dayOur principal office is in London and our management office in the United States is in Minneapolis. Our robust portfolio of leading electrical product brands dates back more than 100 years and includes nVent CADDY, ERICO, HOFFMAN, ILSCO, SCHROFF and TRACHTE. Learn more at www.nvent.com .Commitment to strengthen communities where our employees live and workWe encourage and support the philanthropic activities of our employees worldwideThrough our nVent in Action matching program, we provide funds to nonprofit and educational organizations where our employees volunteer or donate moneyCore values that shape our culture and drive us to deliver the best for our employees and our customers. We're known for being:Innovative & adaptableDedicated to absolute integrityFocused on the customer firstRespectful and team orientedOptimistic and energizingAccountable for performanceBenefits to support the lives of our employeesPay TransparencynVent's pay scale is based on the expected range of base pay for this job and the employee's work location. Employee pay within this range will be based on a combination of factors including knowledge, skills, abilities, experience, education, and performance.Monthly Gross Compensation Range:zł6.241,70 - zł12.958,30 Per Month Depending on the position offered, employee may be eligible for other forms of compensation, such as annual or long-term incentives.At nVent, we value our people and their health and well-being. We provide a broad benefits package with meaningful programs for eligible employees that includes:Comprehensive Private Health Care (including dental coverage)Retirement Pension Plan for long-term financial securityEmployee Stock Purchase Plan to share in company success100% Funded Language Courses and subsidies for further studiesReward & Recognition Program to celebrate your achievementsChristmas & Holiday contributionsCanteen / Meal passes#LI-CP1#LI-On site#INDLPCNHealth insuranceDental insuranceEquity / stock options

Additional Information

We're looking for people who put their innovation to work to advance our success - and their own. Join an organization that ensures a more secure world through connecting and protecting our customers with inventive electrical solutions. WHAT YOU WILL EXPERIENCE IN THIS POSITION: Manage and process incoming orders in our ERP system on a daily basis, while keeping an eye on the workload and managing the deadlines; Update the database in the ERP with new and existing customer data such as; Customer Information, add and change of customer data, compliance screening Pricing Agreed discounts Create and register various contracts for all Sales units. But also keeping all contract information up to date and inform our Sales colleagues about the current status of an agreement of if changes occur; Offer Sales system support to the sales organization. This includes answering questions per mail or on Teams as well as handling helpdesk tickets; Gather information throughout the company to complete supplier registrations and questionnaires and creating a database on which this information is available for future requests. Request and implement changes to systems for Sales. YOU HAVE: MBO working and thinking level, obtained through education, internships, side projects or practical experience. We welcome starters, students and early-career professionals who are eager to learn and grow. Language skills: English and German, advanced level Strong communication skills and a friendly, positive attitude; Team-oriented and supportive in working with others; Previous experience in an international and customer-oriented environment is a plus You are comfortable working with digital tools and systems, or eager to learn them quickly. Experience with ERP or CRM systems is a plus, but not required - we value adaptability, curiosity and a willingness to learn new ways of working.

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