OPS Welcome Desk Office Assistant
External
Unf · Jacksonville, FLFull-timeOn-site1d ago
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Benefits
$15.00 HourlyJob Description SummaryThe Welcome Desk Office Assistant position will be a year-round position that will include working through holidays when the University is closed.This position is primarily responsible for providing customer service to students and/or parents, answering telephones and responding to general inquiries in the housing email inbox for our multiple welcome desk locations.Additionally, this position calls for accurate data entry, maintaining confidential student files, assisting with department-wide events such as move-in, move-out and orientations.Our ideal candidate will possess excellent customer service skills, be detail oriented and well organized, as well as an ability to work in a fast-paced environment.Position will be Monday through Friday, 4pm to Midnight.Job FunctionsProvide customer service to students and/or parentsAnswer telephones and respond to general inquiries in the housing email inbox for our multiple welcome desk locationsPerform accurate data entryMaintain confidential student filesAssist with department-wide events such as move-in, move-out and orientationsMarginal FunctionsWork through holidays when the University is closedWork in a fast-paced environment while remaining detail oriented and well organizedRequired QualificationsHigh school diploma (or GED) and two years of experience directly related to the job functions. Directly related college coursework or vocational/technical training may substitute at an equivalent rate for the required experience. Preferred QualificationsExcellent customer service skillsBe detail oriented and well organizedAbility to work in a fast-paced environmentStatement(s) of UnderstandingThis position requires a background check. In conjunction with the University's policy, this position may also require a credit check.Equal OpportunityCarnegieUNF is a Carnegie Community Engaged Institution. This designation celebrates the University's collaboration with community partners from the local to the global level. It reflects UNF's mission to contribute to the public good and prepare educated, engaged citizens.Vision insurance
Additional Information
Department Housing & Residence Life-OPS
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