Principal Software Engineer

Responsibilities

• Provide user support via phone, email, or tickets opened in the tools used by the company
• Apply consultative solutions and assist in problem analysis
• Ensure the quality of services delivered and achievement of agreed service levels and satisfaction
• Review technical documentation and alternative information sources, simulating and testing issues in the environment
• Required Qualifications:
• At least 1 year of experience in customer technical support
• Bachelor's degree completed or in progress (from the 3rd semester onward) in Computer Science, Information Systems, or related fields
• Basic knowledge of databases
• Knowledge of Windows operating systems and networking concepts
• Analytical and communicative profile, focused on problem-solving
• Strong customer service skills and ability to multitask
• Ability to prioritize tasks and manage them independently
• Basic knowledge of programming logic

Requirements

• English and/or Spanish
• Knowledge of logistics systems (WMS)
• Experience with computer programming and basic knowledge of programming languages
• Experience with operating systems and computer networks
• Experience or knowledge of supply chain management solutions
• Experience with the Körber One platform and K.Motion Warehouse Advantage applications
• If you'd like, I can also:
• Adapt this for LinkedIn or ATS postings
• Make it more junior or more senior
• Optimize it for international recruiting market
• Why join us ?
• We believe the future is better when supply chains work better.
• We are an equal-opportunity employer and committed to inclusion in the workplace.
• At Infios , we believe that inclusion is a fundamental cornerstone of our success. We are committed to creating a safe and welcoming environment where every individual's unique experiences and perspectives are valued-whether they look, think, move, believe, or love differently.
• Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this role. If you require assistance or accommodation due to a disability during the recruiting process, please let us know at jobs@infios.com

Benefits

Additional Information

If you are looking for a meaningful career where people work and act with passion, rethink the existing and always strive to find the best solution - you have come to the right place. We develop future technologies to relentlessly make supply chains better. We are a leader in supply chain software solutions, helping organizations streamline operations, reduce costs, and improve efficiency.

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