Intership 6 Months - Visitor Center & Shop

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LOCATION : Pessione (To) Ours is a vibrant, family-owned spirits company, nurtured by seven generations of the Bacardí family. We are the largest, privately held spirits company. Bacardi was founded in 1862 in Santiago de Cuba, when Don Facundo Bacardí Massó revolutionized the spirits world by creating the world's first light-bodied rum. His fearless, bold and entrepreneurial spirit lives on in Bacardi today. From humble beginnings in a small tin-roof distillery in Cuba to a global company with a portfolio of more than 200 of the world's best brands and labels including BACARDI® rum, GREY GOOSE® vodka, PATRÓN® tequila, MARTINI® vermouths and sparkling wines, DEWAR'S® Blended Scotch whisky, BOMBAY SAPPHIRE® gin, CAZADORES blue agave tequila, WILLIAM LAWSON'S® whisky, ERISTOFF® vodka and many others. Today we are an extended family of more than 7,000 employees (affectionately known as Primos - which is the Spanish word for cousins) across the globe. INTERNSHIP PURPOSE : We are looking for a Visitor Center & Shop Intern to join the Casa Martini team in Pessione. Reporting directly to the Operations Manager, you will support a wide range of activities and projects related to retail operations and visitor experiences, with a particular focus on service organization and quality. This internship represents an excellent opportunity for someone eager to start a career in Hospitality or Retail within the spirits industry. You will work in a dynamic, inspiring environment alongside passionate professionals, while developing valuable operational and interpersonal skills. Casa Martini VISITOR CENTER SUPPORT : the candidate will act as a guide to introduce visitors to the Martini e Rossi philosophy. Store Casa Martini SUPPORT SHOP : customer support and sales assistance, cash management for issuing visit tickets. MAIN RESPONSIBILITIES Visitor Center Support - Welcome and guide visitors through Casa Martini, introducing them to the Martini & Rossi heritage and philosophy. - Provide high-quality customer support during tours and experiences. Shop Support - Assist customers during their purchases, ensuring an excellent retail experience. - Manage ticket sales and cash desk operations (POS). - Support the maintenance of stock and inventory systems. - Contribute to the accuracy of sales management, accounting, and cash reconciliation (daily, weekly, monthly). - Collaborate with host and shop teams to ensure smooth daily operations. - Support visual merchandising in alignment with marketing and store manager guidelines. - Contribute to the image and presentation of both the store and the visitor center. Retail Analysis & Reporting - Support retail reporting and sell-out analysis, monitoring customer trends and performance. - Conduct online audits of top sellers and customer engagement. - Ensure excellence in merchandising and point-of-sale execution. PROFILE REQUIREMENTS Education - Bachelor's degree in Hospitality, Marketing, Management, or a related field. - A postgraduate degree and/or previous experience in the spirits industry will be considered a plus. Languages - Fluent English is essential. - Additional languages are an asset Skills & Knowledge - Strong analytical skills and proficiency in Excel. - Comfortable working with data and numbers. - Natural curiosity about retail dynamics, customer behavior, and business trends. - Excellent interpersonal and communication skills. - Sales-oriented attitude with enthusiasm and professionalism. - Strong organizational and multitasking abilities. - Team player with a collaborative mindset. - Ability to adapt to a multicultural environment. - Proficiency in Microsoft Office (Word, PowerPoint, Outlook). - Ability to work independently and manage priorities in a fast-paced context.

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