Business Analyst

Responsibilities

• Partnering the business area to map out 'As-is' and 'future state' processes, addressing business problems and identifying areas of improvement
• Produce requirements documentation of what is required to achieve success measures identified for all changes
• Facilitate the solution design with other IT colleagues and external vendors
• Formulate project plans, monitor & report progresses, issues and actions
• Development of rigorous test plans and scripts with users, customers and vendors.
• Carry out end user-training that is required as a result of a normal change request or larger project implementation
• Develop and maintain a network of relationships within business partnering areas to keep informed and up to date on business developments

Requirements

• Previous experience working in a business analysis or change & improvement function within Housing Management and working across a diverse range of functional areas
• Has good customer service and communication skills (internal and external) demonstrating understanding and support whilst handling/resolving difficult situations or conflict
• Ability to follow defined processes and procedures in an accurate and consistent manner whilst monitoring data, identifying trends, problem solving and escalating where needed
• Can manage core systems and balance conflicting priorities to achieve key project milestones, performance indicators, targets and outcomes
• What You'll Get:
• 30 day holiday entitlement, plus bank holidays
• Opportunity to buy or sell holidays
• Competitive salary
• Electric Vehicle Salary Sacrifice Scheme
• Flexible and Hybrid working
• Supported training and development opportunities
• Health and Wellbeing Cash Plan
• Competitive Pension Scheme
• If you want to work in a role that makes a real impact on improving people's lives and you know you'd be a great fit, please apply today!
• We may close this vacancy early if we receive a high number of applications, so we encourage you to apply as soon as possible.

Additional Information

Business Analyst Widnes (Hybrid Working) £40,278 Permanent, Full Time Here at Halton Housing, we are looking for an experienced Business Analyst to work across our vibrant organisation. Hours : 37 hours per week (Monday - Friday) Duration : Permanent

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