Sales Consultant

Responsibilities

• Serve as the primary point of contact for guests from initial greeting through vehicle delivery.
• Build rapport quickly and identify customer needs, preferences, and purchase goals.
• Guide customers through the sales process in a professional, informative, and seamless manner.
• Demonstrate vehicle features, benefits, and technology with confidence and clarity.
• Conduct test drives and explain performance, safety, and ownership advantages.
• Present vehicle options, pricing, and purchase or lease solutions tailored to the customer.
• Maintain strong knowledge of inventory, product features, and current incentives.
• Manage and follow up on leads, showroom traffic, and customer inquiries consistently.
• Document customer interactions, activities, and pipeline progress accurately in dealership systems.
• Partner with sales leadership and finance to move deals forward efficiently.
• Deliver vehicles with attention to detail, ensuring customers understand key features and functions.
• Maintain ongoing relationships to drive repeat business and referrals.
• Meet or exceed individual sales goals and performance expectations.
• Represent the dealership with professionalism, integrity, and a customer-first mindset.

Requirements

• Prior sales, retail, hospitality, or customer-facing experience preferred (automotive a plus).
• Strong interpersonal and communication skills with the ability to build trust quickly.
• A consultative, customer-focused approach to sales.
• Self-motivated and goal-oriented with a drive to succeed in a performance-based environment.
• Ability to present information clearly and confidently in multiple settings.
• Strong follow-up habits, organization, and attention to detail.
• Ability to learn product knowledge, systems, and dealership processes quickly.
• Professionalism and reliability.
• Positive attitude with a strong work ethic and team mindset.
• Valid driver's license with an acceptable driving record.
• We are an Equal Opportunity Employer
• Privacy Policy

Benefits

Additional Information

At Mercedes-Benz of Beverly Hills, our mission is to deliver a world class guest experience through the pursuit of excellence. It is this journey, fueled by innovation and integrity, that has led us to be a part of the nation's #1 family-owned automotive group. We are currently seeking an Automotive Sales Consultant who thrives in a relationship-driven, performance-based environment and is motivated to deliver exceptional results. This is more than a sales role - it is an opportunity to build a career by creating meaningful customer relationships, delivering a premium experience, and contributing directly to the success of the dealership.

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