Director of Administration - Beverly West

About the role

With a legacy spanning four decades, Action Property Management has become the premier choice for homeowner's association management. Founded in 1984, Action began with a single client and a vision to elevate ethical and professional standards in the HOA industry. Our unwavering commitment to integrity, and professionalism coupled with our core values of excellence, innovation and care for people, continues to define us. Today, as the largest privately owned HOA management company in the West, we proudly serve over 300 communities across 9 offices. Our success is fueled by a team of nearly 900 dedicated team members who genuinely love what they do and are dedicated to helping homeowners thrive and love where they live. Job Summary The Director of Administration is responsible for overseeing the day-to-day administrative operations of the assigned property and providing high-level support to the General Manager. This role serves as a key point of contact for residents, Board Members, vendors, and onsite staff, ensuring accurate recordkeeping, timely communication, and smooth office operations. The Director of Administration plays a critical role in supporting governance processes, financial administration, and resident services. Compensation: up to $80,000 depending upon experience #LI-SW1 Why You'll Love Working at Action At Action Property Management, we believe in creating an environment where you truly love where you work. We offer competitive pay and ample opportunities for career growth and advancement. Our comprehensive benefits package includes medical, dental, vision, pet insurance, 401(k) with company match, and life and disability support for qualifying team members. We also provide generous paid time off, including vacation hours, sick time, and company-observed holidays for qualifying team members. We are committed to investing in the infrastructure, technology, training, and tools you need to excel in your role. Our relentless dedication to our company values and culture ensures a workplace where you feel heard, supported, and valued. Join us at Action Property Management and make a meaningful impact. Action Property Management is an Equal Opportunity Employer and Supports a Drug Free Workplace. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Requirements

• Must be at least 18 years of age and successfully pass a pre-employment background check and drug screening
• Minimum of a High School Diploma or equivalent. Bachelor's degree in business administration or a related field preferred.
• Prior experience in property management, HOA, or a related administrative role is preferred.
• Strong administrative, organizational, and time-management skills.
• Excellent customer service and interpersonal communication skills.
• High attention to detail with the ability to manage multiple priorities and deadlines.
• Proficiency with standard office software (e.g., Microsoft Office (including Word, Power Point, and Excel), Zoom, and building management software).
• Ability to handle sensitive and confidential information with discretion.
• Proficiency with invoicing, billing, and contract administration.
• Must possess basic bookkeeping and accounting skills.
• Professional written and verbal communication.
• Strong problem-solving and follow-through skills.
• Ability to work independently while collaborating effectively with management and onsite teams.
• Customer-focused mindset with a calm and professional demeanor.
• Strong organizational skills.

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