ServiceNow Architect

About the role

We're looking for a strategic and hands-on ServiceNow Architect to drive the design, governance, and evolution of a critical enterprise platform. In this role, you'll ensure the platform supports our business strategy while delivering reliable, secure, and high-performing solutions across the organization.

Responsibilities

• Lead the end-to-end strategy, design, and continuous improvement of the enterprise platform
• Define and maintain architecture standards to ensure scalability, performance, and long-term sustainability
• Oversee system performance, reliability, and availability, proactively identifying opportunities for optimization
• Ensure data integrity, security, and regulatory compliance across all platform capabilities
• Manage platform administration, including leading and mentoring platform administrators
• Drive the development of efficient workflows, streamlined processes, and system integrations across enterprise applications
• Collaborate closely with infrastructure, application development, and service management teams to deliver cohesive, high-impact solutions
• Champion innovation and best practices to continuously enhance platform capabilities and user experience
• What You Bring:
• Experience leading or managing enterprise platforms or large-scale systems
• Strong understanding of platform architecture, integrations, and governance frameworks
• Proven ability to balance strategic vision with operational execution
• Knowledge of security, compliance, and data management principles
• Experience guiding teams and influencing cross-functional stakeholders
• A continuous improvement mindset with a focus on efficiency, scalability, and business value
• Why You'll Love Working Here:
• At Roswell Park, every role contributes to something bigger. You'll be part of a mission-driven organization focused on improving lives through cancer research, treatment, and innovation.
• Here's what makes working here special:
• Purpose-driven work - Your work directly supports patient care and outcomes
• Collaborative environment - Work alongside dedicated clinical, research, and operational teams
• Innovation-focused - Be part of an organization that is advancing healthcare through data and technology
• Growth opportunities - Build your skills in a complex, learning-focused environment
• Supportive culture - We value teamwork, respect, and work-life balance
• Starting salary is $153,518

Requirements

• Required Education and Experience
• Master's degree in Information Technology, Computer Science, Information Systems, or related field and the equivalent of eight (8) years of full-time experience in computer system hardware, operating systems and software, enterprise networking or computer systems security as it relates to technology used at the organization; or
• Bachelor's degree in Information Technology, Computer Science, Information Systems, or related field and the equivalent of ten (10) years of full-time experience in computer system hardware, operating systems and software, enterprise networking or computer systems security as it relates to technology used at the organization; or
• Associates degree in Information Technology, Computer Science, Information Systems, or related field and the equivalent of twelve (12) years of full-time experience in computer system hardware, operating systems and software, enterprise networking or computer systems security as it relates to technology used at the organization.
• NOTE: Degrees must be conferred by an accredited school, college, or university, or by an institution recognized by Roswell Park Comprehensive Cancer Center and/or Health Research Incorporated as adhering to acceptable educational standards.
• Equal Employment Opportunity Statement
• Reasonable Accommodation Request

Benefits

Additional Information

Title: ServiceNow Architect Job Type: Regular Company: Roswell Park Comprehensive Cancer Center Department: Information Technology Time Type: Full time Weekly Hours: 40 FTE: 1 Shift: First Shift (United States of America)

Your Match

How well this role fits your profile.

Company Intel

What employees say

Worked at roswellpark? Share your experience