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Inside Sales & Operations Coordinator

External
abclegalservices logoAbclegalservices · Longmont, CO
Full-timeOn-site2w ago
CRMNegotiation
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Responsibilities

  • This role is built for someone who knows how to work a phone, close under pressure, and hit a number - every single day.
  • Own a portfolio of open court hearings - working your accounts daily through calls, texts, and emails to secure attorney coverage
  • Negotiate rates in real time, including above-standard offers in competitive markets, while protecting margin - think of it as closing a deal on a tight timeline
  • Triage a fast-moving pipeline of competing priorities, make confident judgment calls, and communicate decisions clearly to your team
  • Manage last-minute changes, cancellations, and urgent coverage gaps with a solutions-first mindset
  • Track your activity, confirm assignments, and keep pipeline data accurate for reporting - your numbers tell your story
  • Partner cross-functionally to identify coverage gaps and drive process improvements proactively

Requirements

  • A proven track record in high-volume outbound or inbound calling - you're comfortable on the phone and efficient with every interaction
  • Real negotiation experience: you know how to handle a counteroffer, hold your position on price, and still get to yes
  • Strong pipeline instincts - you can prioritize a full book of open accounts, make sound calls quickly, and explain your reasoning
  • Highly organized with the ability to manage multiple open cases simultaneously without anything slipping through the cracks
  • Tech-savvy and quick to learn new platforms; experience with CRM or scheduling tools is a plus
  • A consistent history of hitting or exceeding KPIs in a metrics-driven environment
  • You'll Thrive Here If You've Worked In...
  • Inside sales, SDR/BDR roles, account management, or collections
  • High-volume call center or outbound sales environments
  • Staffing, dispatch, or gig platform operations where speed and relationship-building were the job
  • Any role where you picked up the phone, hit a quota, and solved problems under pressure

Benefits

Health, Dental, and Vision Insurance401(k) with Company MatchingPaid Time Off7 Paid Company Holidays4 Floating Holidays per YearLife Insurance and AD&D InsuranceLong-Term DisabilityHealth Care Reimbursement Flexible Spending Account (FSA)Dependent Care Flexible Spending AccountEAP (Employee Assistance Program)Pet InsurancePay Range: $20.00/hour Schedule: Monday-Friday, In-Person, Longmont, COHealth insuranceDental insuranceVision insurance401(k)Flexible schedule

Additional Information

Docketly Inside Sales & Operations Coordinator About Docketly: Docketly, sister company to ABC Legal Services, is a growing company based in Longmont, Colorado. For the creditor's rights industry, we make hiring a stand-in attorney easy, fast, and reliable. By combining our proprietary software with a nationwide network of attorneys, we've redefined what's possible in legal support services.

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