Guest Service Generalist

Requirements

• Previous experience in a food and beverage, café, bar or hotel environment is desirable
• Current Responsible Service of Alcohol Certificate
• Current Food Safety Certificate
• Excellent communicator with strong interpersonal skills
• Enthusiastic, self-motivated and positive individual
• Immaculate presentation and professional grooming standards
• Ability to work a flexible roster, including weekends, morning, evenings and school holiday period across a 7-day roster
• Current drivers licence (preferable)
• Where Memories Start with You

Benefits

Additional Information

We Put the World on Vacation Travel + Leisure Co. is the world's leading vacation ownership and travel membership company, with a dynamic and growing portfolio of resort, travel club, and lifestyle travel brands. Our dedicated associates help the company achieve its mission to put the world on vacation. Innovation and growth keep our work interesting and fun. Every day is a chance to learn something new and turn vacation inspiration into exceptional experiences for millions of travelers worldwide. GO WHERE JOY IS IN THE JOURNEY At Travel + Leisure Co, we go further as a team. We believe in the impact of a helping hand and the power of vacations. If you enjoy working in an environment where no two days are the same, join our Sydney team as the Guest Service Generalist today! How You'll Shine The Guest Service Generalist is responsible for completing daily Front Office & Food & Beverage functions. Ensuring that all Owners and Guests receive efficient and courteous service; making them feel welcome during their entire stay through a proactive and positive attitude. Responsibilities include, but are not limited to: Food & Beverage functions such as preparing and serving Food & Beverages Perform all duties of the front desk, including greeting owners and guests, Check in and out, Answer telephone and email inquiries, portage of luggage, cash handling and balancing procedures, tour & travel inquiries/bookings, reservations and night audit procedures Possess a thorough knowledge of the operation of all administration equipment eg. Email, basic word & excel documentation and Credit Card settlement machines. How You'll Be Rewarded Build your career with a value driven organisation that promotes continual growth and development for its people. Some of our many benefits on offer include: Professional development funding Discounted hotel stays across Australia, Fiji, New Zealand Subsidised private health cover*

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