Director, Client Services (Education) - 1058

About the role

The Director of Client Services is a strategic, people-centered leader responsible for coaching and developing a high-performing team of account managers who manage client relationships, focusing on long-term success, retention, and expansion. This leader acts as a strategic leader, guiding account managers while remaining deeply knowledgeable about key client accounts and extending relationships. This role combines high-impact leadership with consultative sales influence, data-driven decision-making, and a growth mindset to drive measurable outcomes. The Director collaborates cross-functionally with senior leadership, product management, business development, marketing, and sales to scale operations, fuel growth, and create lasting client value. Lightcast is a global leader in labor market insights, headquartered in Moscow, ID (US), with offices in the United Kingdom, across Europe, and in India. We work with partners across six continents to help drive economic prosperity and mobility by providing the insights needed to build and develop our people, our institutions and companies, and our communities. Lightcast is proud to be an equal opportunity workplace and does not discriminate on the basis of federally protected statuses. Lightcast has always been, and always will be, committed to diversity of thought and unique perspectives. We seek dynamic professionals from all backgrounds to join our teams, and we encourage our employees to bring their authentic, original, and best selves to work.

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