IT Executive (DSS) 6 Months

About the role

Job Description - Manage and maintain the company's IT hardware, software, systems, and network infrastructure to ensure reliable and secure operations. - Provide day-to-day IT support to internal users, including troubleshooting hardware, software, and system-related issues. - Assist in the implementation and coordination of IT projects to support business requirements and improve operational efficiency. - Liaise and coordinate with the DSS Division and external vendors on system issues, infrastructure support, and service requests. - Coordinate and facilitate User Acceptance Testing (UAT) for in-house system implementations, including preparation of test scenarios, documentation of results, and tracking issue resolution. - Maintain proper documentation for IT systems, procedures, configurations, and asset inventory. - Support IT governance, cybersecurity, and compliance initiatives in accordance with company policies and regulatory requirements. - Perform other ad-hoc assignments and IT-related tasks as directed by Management. Job Requirements - Diploma or Degree in Information Technology, Computer Science, or a related field. - 1-2 years of experience in IT support, system administration, or IT operations. Technical Skills: - Knowledge of Windows OS, Microsoft 365, and basic network administration. - Familiarity with IT infrastructure, servers, and endpoint management. - Experience with troubleshooting hardware, software, and network issues. - Understanding of IT security practices and backup management. Soft Skills: - Strong problem-solving and analytical skills. - Good communication and interpersonal abilities. - Ability to work independently and manage multiple tasks. - Customer-service oriented mindset when supporting internal users.

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Company Intel

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