Systems Analyst / Systems Engineer / Systems Administrator

About the role

- Linux, Mac OSX system administrator - Ability to work in OS layer of enterprise applications - Desire to support entire applications - Creative outside-the-box thinking and solutions - Perform a daily support checks every morning and send email out to team with updates, and open incidents with Operations as necessary - Manage Kiosk (Mac Mini based) deployments and maintenance - Monitor Mac Minis for any issues - Monitor all servers for any issues - Handle all opening of change tickets and incidents for TIAA Today - Attend Meetings involving database/infrastructure changes and coordinate with development team and support - Be on call 24/7 to be able to triage any system issues and notify Operations of any disruptions - Manage on call lists and dev staff rotation - Monitor the generic TIAA Today mailbox for any issues or feature requests Experience to include: - Creating and maintaining supporting documentation. - Written and verbal communication of assignment status, in an Agile environment. - Troubleshooting application and environment issues. - Performing and aiding quality assurance testing. - Performing and aiding in performance testing. - Scripting at the OS layer to automate and manage the environment.

Requirements

• Excellent communication and interpersonal skills.
• Strong understanding of 3 tier architectures and connectivities.
• Strong understanding of Apache, WebLogic, and Oracle tuning and configuration options.
• Strong database skills querying data efficiently in a JDBC environment, including query analysis with explain plan, and advanced Oracle techniques like partitioning.
• Strong understanding of SOA and layered architectures.
• Extensive experience with J2EE platform and Java application support
• Good troubleshooting skills including cross browser, cross platform experience
• Working knowledge of three tier architectures and systems.
• Knowledge of Presentation Layer technologies (JavaScript, CSS, HTML, DHTML, Ajax, etc.)
• Ability to learn new technologies and skills quickly
• College degree in Computer Science, engineering or Information Technology.
• Experience with WebLogic Server support, tuning and maintenance, including patching
• Experience with Amazon Web Services (AWS) support, tuning and maintenance
• Experience with Apple Remote Desktop and Mac OSX on the Mac Mini platform
• Experience with Application Monitoring tools like Dynatrace, Wily, Gomez, VMWare, etc.
• All information will be kept confidential.
• Hubert Magsalin
• National Talent Advisor | TrueBridge Resources, A North Highland Company
• (303) 547 1959

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