Associate Director, Commercial AI Product Owner

About the role

The Associate Director, Commercial AI Product Owner is responsible for leading the transformation of advanced analytics into durable, scalable, and AI-powered solutions that directly accelerate commercial decision-making across the enterprise. You will collaborate across global teams-including BI&T, Data Science, and the engineering/analytics group-to deliver high-quality, production-grade analytics platforms, tools, and automation that embed actionable intelligence into everyday workflows for Marketing, Field, and Market Access stakeholders. This role enables the shift from project-based analytics to platform-enabled, always-on decision intelligence. You will operate within a hub-and-spoke model, setting standards, governance, and reusable components that empower therapeutic area-aligned teams while driving enterprise-wide consistency, speed, and reliability. You'll be a technical and strategic leader, guiding cross-functional pods, productizing analytical models, and driving innovation within agentic AI platforms to support forward-looking, actionable brand and omnichannel insights.

Responsibilities

• Tools, Automation, & AI Products
• Collaboration: Partner with BI&T, Data Science, TA Analytics, and engineering to deliver analytics-ready datasets, feature stores, semantic layers, and automated data pipelines, standardizing and accelerating insight generation.
• Integrate decision science outputs into annual planning, CRM (e.g., Veeva), and omnichannel orchestration workflows via APIs and embedded dashboards to ensure sustained adoption and business impact.
• Develop monitoring and governance dashboards for real-time oversight of model/data health, user adoption, SLAs, drift/stability, and auditability.
• Agentic & AI Capability Development
• Architect and deploy autonomous and semi-autonomous analytics agents using multi-agent frameworks, enabling progression from descriptive analytics to causal analysis, root-cause insights, and predictive recommendations.
• Own the AI product lifecycle: manage proof-of-concept, pilot, rollout, and continuous optimization; establish robust governance covering safety, security, ethical standards, and privacy compliance.
• Cross-Functional Team Management & Enablement
• Lead cross-functional pods (BI&T engineers, analytics/data engineers, platform SMEs), managing product roadmaps, agile backlogs, and release cycles.
• Codify and promote engineering standards for deployment, MLOps, CI/CD, QA/testing, SLAs/SLOs, and RACI matrices for reliability and quality.
• Standardize and scale processes, maximize component reuse, minimize vendor dependence, and ensure governance and privacy compliance.
• Coach and enable enterprise and TA-aligned analytics teams, driving best practice adoption, technical enablement, and a culture of consistent delivery and innovation.
• Promote agile ways of working using collaboration platforms (e.g., Jira) for rapid development and communication.
• Advance Governance, Compliance & Trust
• Partner with Data Governance, Legal, and

Benefits

Additional Information

Working with Us Challenging. Meaningful. Life-changing. Those aren't words that are usually associated with a job. But working at Bristol Myers Squibb is anything but usual. Here, uniquely interesting work happens every day, in every department. From optimizing a production line to the latest breakthroughs in cell therapy, this is work that transforms the lives of patients, and the careers of those who do it. You'll get the chance to grow and thrive through opportunities uncommon in scale and scope, alongside high-achieving teams. Take your career farther than you thought possible. Bristol Myers Squibb recognizes the importance of balance and flexibility in our work environment. We offer a wide variety of competitive benefits, services and programs that provide our employees with the resources to pursue their goals, both at work and in their personal lives. Read more: careers.bms.com/working-with-us .

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