Senior Business Analysis Manager - IT Transformation/IT Target Operating Model
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About the role
Clifford Chance, a leading global law firm, is pursuing an ambitious strategy that entails large scale transformation across all areas of the organisation. As a result, Clifford Chance is seeking a highly skilled Senior Business Analysis Manager to lead and provide expert guidance across large-scale and complex Business Transformation. The ideal candidate will bring deep expertise in designing and delivering TOM Transformation as a Senior Business Analyst, ideally within a law firm environment. Where does the role reside? This role sits within a global Business Analysis team which resides within the Transformation Management Office (TMO). The Business Analysis team help drive and enable transformation across the firm by establishing business needs and requirements, recommending feasible solutions, and assuring solutions will realise anticipated business outcomes and benefits in alignment with the firm's strategic priorities. The TMO provides stewardship of the firm's strategic transformation portfolio, managing programmes and projects to ensure investments advance the firm's strategy, are effectively governed, and deliver intended outcomes. The TMO operates across the firm's governance model, working in partnership with executive leadership to define, organise, govern, and deliver transformation in a coordinated and effective manner. The TMO provides a central location and expertise to support, enable and deliver the firm's transformation strategy. These changes may affect all functional and geographic areas within the Firm (including both legal and non-legal teams) and, as such, there are multiple complex projects and programmes that require sophisticated yet pragmatic programme and change management to ensure the delivery of successful outcomes and maximum business benefits. As a Senior Business Analysis Manager, you will collaborate closely with colleagues across Business Analysis, Change, PMO, and programme delivery, as well as senior c-suite leaders, legal and business professional experts and leads across the firm. What you will be responsible for? As a Senior Business Analysis Manager, you will be responsible for: Leading Business Analysis activities and monitoring and assuring performance across complex and large-scale transformation. Organising and coordinating the required efforts of a Business Analysis team across complex and large-scale transformation. Defining the appropriate methods to conduct activities, manage effective stakeholder engagement, develop appropriate governance, manage required information, and consistently monitor and improve performance. Developing and maintaining solid stakeholder relationships across the firm. Identifying and analysing all affected and influencing stakeholders and conducting and assuring effective collaboration and elicitation across complex and large-scale transformation. Exploring business problems and opportunities, surfacing relevant context, ensuring AS-IS, TO-BE, business needs and requirements are accurately defined, and proposing the most effective and optimal way of realising desired business outcomes and benefits in alignment with the strategic priorities of the firm. Informing and assuring change and delivery strategies, decision making and delivery across complex and large-scale transformation. Managing and maintaining scope, requirements and design information from discovery through to delivery and maintaining their interrelated relationships to ensure effective control of changes. Structuring, organising, and defining requirements into agreed requirements and design artefacts Evaluating and agreeing solution options which will realise desired business outcomes and benefits. Preparing for solution evaluation, monitoring and assessing the performance of and value delivered by business and/or technology solutions, and managing the removal of barriers and constraints which prevent the full realisation of business benefits. Providing valuable foresight and insight across complex and large-scale transformation. Proactively contributing and driving the adoption of Business Analysis best practice to advance capabilities and improve performance. Guiding, mentoring and coaching Business Analysis peers across its community of practice. What competencies do you need? Technical competencies As a Senior Business Analysis Manager, you will be able to: Lead and performance manage Business Analysis teams and activities across complex and large-scale transformation. Nurture and maintain solid stakeholder relationships across the firm, encouraging the free-flowing exchange of information, ideas, and/or innovation to deliver solutions which will realise value in alignment with the firm's strategic priorities. Work closely with senior leadership, portfolio management, and other affected and influencing stakeholder groups to surface and provide valuable foresight and insight to inform demand management, change and delivery strategies, decision making, and
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