Warranty & Booking Clerk

About the role

Join the esteemed Ocean Cadillac in the vibrant city of Miami, Florida, where luxury meets innovation. We are on the lookout for a dedicated Warranty and Booking Clerk to enhance our service department. If you have an eye for detail and a passion for delivering exceptional customer experiences, we want you on our team.

Responsibilities

• Process and manage warranty claims efficiently.
• Schedule service appointments and handle customer inquiries.
• Maintain accurate records of all warranty work and service bookings.
• Coordinate with service technicians to ensure timely completion of repairs.
• Communicate with customers regarding the status of their vehicle.
• Handle all necessary paperwork and documentation for warranty claims.
• Assist in maintaining a clean and organized service area.

Requirements

• Previous General Motors experience a strong plus.
• High school diploma or equivalent.
• Previous experience in a similar role is preferred.
• Strong organizational and communication skills.
• Proficiency in using computer software and dealership management systems.
• Attention to detail and ability to handle multiple tasks simultaneously.
• Customer-focused attitude and problem-solving abilities.
• Knowledge of automotive parts and services is a plus.

Benefits

Additional Information

Job Title: Warranty and Booking Clerk Company: Murgado Automotive Group Dealership: Ocean Cadillac Location: Miami, Florida Job Type: Full-Time

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