Telecommunication Analyst (Local to IL)

Responsibilities

• Analysis of hotel telecom facilities and recommendations for optimization of facilities (i.e. telecom audits).
• Provide telecom escalation and problem solving support for hotels on 24 x 7 basis.
• Assist in managing telecom vendors.
• Provisioning support of Corporate telephone systems including Avaya and Mitel telephony systems.
• Assist with the implementation of Corporate telecommunications standards.
• Project management with supervision of new hotel openings and transitions including but not limited to PBX, voicemail, call accounting and E911.
• Project management of telephone system switch replacements for existing hotels.
• Customer Support role with hotel on a worldwide basis. This entails after hours support approximately every 5 weeks.

Requirements

• Minimum 4 years Telecommunications experience in the hospitality industry with respect to hotel operations.
• Knowledge of telecom voice network ordering processes and telecommunications support protocols from a variety of providers both US and International.
• Programming experience with Avaya, Mitel, and other hospitality centric telephone systems.
• Familiar with data/voice networking including firewalls, network switches and terminology.
• Experience with different call accounting and voicemail systems
• Good communication and documentation skills.
• Adaptability to new and emerging technologies.
• Able to work independently.
• Ability to travel up to 40% of the month.
• Titles: Telecom Engineer, Telecom Analyst, Telecommunication Analyst, Telecommunication Engineer, Voice Engineer,
• Skills : Avaya, MItel, Voice,

Benefits

Additional Information

Title : Telecommunication Analyst Location : Chicago, IL 6 Months Contract to Hire Job Description:

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