Medical Assistant - Long Pond & Ridgeway Family Med

About the role

As a Medical Assistant, your excellent customer service and communication skills directly affect patient care as well as ensuring day to day office operations run smoothly.

Responsibilities

• Clinical Support
• Conduct pre-visit planning, close care gaps, and complete health maintenance and registry work.
• Obtain and document patient vital signs, history, and screenings; promptly report abnormalities.
• Perform EKGs, phlebotomy, point-of-care testing, and collect/process specimens for external testing.
• Assist providers and nursing staff during procedures and clinical care activities.
• Review and pend medication refills and provider orders; assist with prior authorizations and patient forms.
• Provide patient education and instructions under provider or RN guidance.
• Maintain exam/treatment rooms and equipment, including stocking, cleaning, calibration, and sterilization preparation.
• Order and track clinical supplies; assemble information packets and support provider communications.
• Patient Interaction & Administrative Duties
• Support patient flow through check-in/check-out, scheduling, referrals, insurance verification, and phone management.
• Facilitate communication with patients, including mailing provider updates and assisting with MyCare sign-up.
• Escort patients to ancillary services (e.g., lab, radiology) as needed.
• Team & Practice Support
• Manage medical records through abstraction, scanning, and filing of health maintenance and test reports.
• Compile data from patient records for quality assurance and improvement activities when requested.
• Process payments and charge entry; manage non-clinical office supplies and distribute mail.
• Perform other duties as assigned to ensure smooth practice operations.

Requirements

• Associates degree preferred.
• 2 years of pre-hospital care activities or acute/critical care experience preferred
• Strong customer service, computer, and communication skills
• Medical Assistant Certification preferred
• For Elder ONE Employment: 1 year experience with frail, elderly population preferred
• EDUCATION:
• LICENSES / CERTIFICATIONS:
• PHYSICAL REQUIREMENTS:
• M - Medium Work - Exerting 20 to 50 pounds of force occasionally, and/or 10 to 25 pounds of force frequently, and/or greater than negligible up to 10 pounds of force constantly to move objects; Requires frequent walking, standing or squatting.
• For disease specific care programs refer to the program specific requirements of the department for further specifications on experience and educational expectations, including continuing education requirements.
• Any physical requirements reported by a prospective employee and/or employee's physician or delegate will be considered for accommodations.
• PAY RANGE:
• $17.85 - $20.00
• CITY:
• Rochester
• POSTAL CODE:
• 14626

Benefits

Additional Information

Job Title: Medical Assistant Department: Family/ Internal Med Location: 2350 Ridgeway Ave Suite B Hours Per Week: 40 Schedule: 830-5

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