Procurement Assistant

About the role

We're looking for a Procurement Assistant to join our Procurement team. This is an operational role at the core of how we source, manage, and deliver products to our customers. You'll be responsible for keeping purchase orders accurate and moving, monitoring supplier delivery performance, and making sure our stock levels and inventory data are always current. You'll work closely with suppliers, the logistics team, and your Team Lead - and you'll be expected to take ownership of your workload, flag issues early, and actively contribute to improving how we operate.

Responsibilities

• Stock & Inventory Management: Manage stock ordering for DSA software and equipment, ensuring levels are aligned with predicted requirements. Set up and maintain product records in Unleashed (including archiving obsolete items) and participate in stock takes and variance resolution.
• Purchase Order (PO) Management: Raise and maintain accurate POs in Unleashed so logistics can receipt and close them without issue. Monitor open POs regularly, chasing suppliers on overdue deliveries to ensure timely receipt.
• Delivery & Exception Handling: Act as the procurement point of contact for receipting discrepancies escalated by logistics. Investigate and resolve delivery exceptions, including incomplete orders, incorrect items, and damaged goods, while keeping all relevant parties updated.
• Collaboration & ITF Prevention: Support the prevention of ITF (Items to Follow) situations through accurate stock management and early supplier engagement. Work closely with the logistics team to ensure supply chain issues do not impact dispatch.
• Returns & Administrative Support: Coordinate supplier and student returns, including raising necessary documentation. Provide data and administrative support, including producing reports for the monthly operational review cycle.
• About you:
• Essential:
• Strong organisational skills and a high level of attention to detail
• Ability to manage competing priorities and deadlines effectively
• Clear written and verbal communication skills, including confident supplier-facing communication
• A collaborative approach and the ability to build effective working relationships across teams
• A genuine understanding of how procurement contributes to great customer outcomes
• Beneficial:
• Experience in procurement, logistics, or a related operational environment
• Familiarity with inventory and order management systems - experience with Unleashed or similar is a plus
• Knowledge of the assistive technology, DSA, or education sector
• Experience coordinating with courier services such as DPD
• Understanding of warranty and returns processes
• Why join us:
• We always make sure to take care of our team and as such we offer a number of fantastic benefits including:
• Enhance annual leave based on seniority and tenure
• Technology Purchase Scheme
• Employee Assistance Program (EAP) via HealthAssured
• Expanded Life Cover via Zurich Assurance and Onsi
• Flexible and Hybrid Working Policy
• Additional Information:
• Please note the successful candidate may be subject to a DBS check.
• Please click the APPLY button to submit your CV.

Additional Information

Job Title: Procurement Assistant Location: Dalston, London with Hybrid after probation Salary : £27,000 per annum Job Type: Full Time, Permanent Assistive Solutions is a leading provider of assistive technology and support services, helping students and professionals access the tools they need to succeed. We're a fast-paced, people-focused team, and we take pride in doing things properly - from the quality of our products to the care we put into our operations.

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