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Assistant Service Advisor - BMW Fort Lauderdale

External
holmanautogroup logoHolmanautogroup · Fort Lauderdale, FL (us)
Part-timeOn-site1w ago
Risk Management
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Responsibilities

  • Act as the primary point of contact for customers when their assigned advisor is absent, ensuring seamless communication and service continuity.
  • Review the absent advisor's open repair orders to identify and follow up with all affected customers.
  • Assist in obtaining approval for extended warranties by contacting providers as needed.
  • Collaborate with experienced advisors to enhance your knowledge and skills, preparing for future growth within the service department.
  • Complete and maintain all required training to meet company standards for the advisor position.
  • Report to service management daily to establish priorities and align on objectives.
  • Provide support to advisors during lunch hours to ensure uninterrupted service.

Requirements

  • High School Diploma or equivalent.
  • Valid driver's license with a clean driving record.
  • Exceptional communication skills and a strong team-oriented attitude.
  • Ability to work Saturdays and adapt to a flexible schedule.
  • Previous experience in customer service or the automotive industry is preferred.
  • #LI-AK1
  • INDRA
  • Health Insurance
  • Vision Insurance
  • Dental Insurance
  • Life and Disability Insurance
  • Flexible Spending and Health Savings Accounts
  • Employee Assistance Program
  • 401(k) plan with Company Match
  • Paid Time Off (PTO)
  • Paid Holidays, Bereavement, and Jury Duty
  • Paid Pregnancy/Parental leave
  • Paid Military Leave
  • Tuition Reimbursement

Benefits

Regular Full-TimeTemporary or Part-TimeIn geographic areas with statutory paid sick leave, part-time and temporary employees will receive a paid sick leave benefit that meets the mandated requirements.Pay:We offer competitive wages that are commensurate with job-related skills, experience, relevant education or training, and geographic location, starting in the range of $20.54 - $27.22 USD per hour.Artificial Intelligence StatementWe recognize that applicants for positions at any organization may view AI tools for tasks such as drafting a resume or cover letter, provided the information is accurate and truthful. However, applicants should not use AI tools to:Answer interview questions on their behalf, or use AI tools in any way during the interview or other qualification process(es).Misrepresent or embellish qualifications, skills, or experienceCreate false orHealth insuranceDental insuranceVision insurance401(k)Paid time offFlexible scheduleEquity / stock optionsParental leave

Additional Information

Holman is a family-owned, global automotive services organization anchored by our deeply rooted core values and principles that have enabled us to continue Driving What's Right throughout the last century. Our teams deliver the Holman Experience by treating our customers and each other as we would like to be treated, and creating positive, rewarding relationships all around. The automotive markets Holman serves include fleet management and leasing; vehicle fabrication and upfitting; component manufacturing and productivity solutions; powertrain distribution and logistics services; commercial and personal insurance and risk management; and retail automotive sales as one of the largest privately owned dealership groups in the United States. Lauderdale BMW of Fort Lauderdale, part of the Holman Automotive Group, is seeking an Assistant Service Advisor to join our team at our Service Center. As an Assistant Service Advisor, you will play a crucial role in ensuring our customers receive exceptional service, especially during peak times and when their primary advisor is unavailable. This position requires availability on Saturdays to accommodate our customers' needs. We offer competitive hourly wages ranging from $20 to $25 per hour , commensurate with experience and qualifications.

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